Not really about Kitboga. The author talks to Jim Browning. Very interesting. https://www.nytimes.com/2021/01/27/magazine/scam-call-centers.html
[Edit: adding the text of the article which was sent to me by a friend from a call center]
Who’s Making All Those Scam Calls?
One afternoon in December 2019, Kathleen Langer, an elderly grandmother who lives by herself in Crossville, Tenn., got a phone call from a person who said he worked in the refund department of her computer manufacturer. The reason for the call, he explained, was to process a refund the company owed Langer for antivirus and anti-hacking protection that had been sold to her and was now being discontinued. Langer, who has a warm and kind voice, couldn’t remember purchasing the plan in question, but at her age, she didn’t quite trust her memory. She had no reason to doubt the caller, who spoke with an Indian accent and said his name was Roger.
He asked her to turn on her computer and led her through a series of steps so that he could access it remotely. When Langer asked why this was necessary, he said he needed to remove his company’s software from her machine. Because the protection was being terminated, he told her, leaving the software on the computer would cause it to crash.
After he gained access to her desktop, using the program TeamViewer, the caller asked Langer to log into her bank to accept the refund, $399, which he was going to transfer into her account. “Because of a technical issue with our system, we won’t be able to refund your money on your credit card or mail you a check,” he said. Langer made a couple of unsuccessful attempts to log in. She didn’t do online banking too often and couldn’t remember her user name.
Frustrated, the caller opened her bank’s internet banking registration form on her computer screen, created a new user name and password for her and asked her to fill out the required details — including her address, Social Security number and birth date. When she typed this last part in, the caller noticed she had turned 80 just weeks earlier and wished her a belated happy birthday. “Thank you!” she replied.
After submitting the form, he tried to log into Langer’s account but failed, because Langer’s bank — like most banks — activates a newly created user ID only after verifying it by speaking to the customer who has requested it. The caller asked Langer if she could go to her bank to resolve the issue. “How far is the bank from your house?” he asked.
A few blocks away, Langer answered. Because it was late afternoon, however, she wasn’t sure if it would be open when she got there. The caller noted that the bank didn’t close until 4:30, which meant she still had 45 minutes. “He was very insistent,” Langer told me recently. On her computer screen, the caller typed out what he wanted her to say at the bank. “Don’t tell them anything about the refund,” he said. She was to say that she needed to log in to check her statements and pay bills.
Langer couldn’t recall, when we spoke, if she drove to the bank or not. But later that afternoon, she rang the number the caller had given her and told him she had been unable to get to the bank in time. He advised her to go back the next morning. By now, Langer was beginning to have doubts about the caller. She told him she wouldn’t answer the phone if he contacted her again.
“Do you care about your computer?” he asked. He then uploaded a program onto her computer called Lock My PC and locked its screen with a password she couldn’t see. When she complained, he got belligerent. “You can call the police, the F.B.I., the C.I.A.,” he told her. “If you want to use your computer as you were doing, you need to go ahead as I was telling you or else you will lose your computer and your money.” When he finally hung up, after reiterating that he would call the following day, Langer felt shaken.
Minutes later, her phone rang again. This caller introduced himself as Jim Browning. “The guy who is trying to convince you to sign into your online banking is after one thing alone, and that is he wants to steal your money,” he said.
Langer was mystified that this new caller, who had what seemed to be a strong Irish accent, knew about the conversations she had just had. “Are you sure you are not with this group?” she asked.
He replied that the same scammers had targeted him, too. But when they were trying to connect remotely to his computer, as they had done with hers, he had managed to secure access to theirs. For weeks, that remote connection had allowed him to eavesdrop on and record calls like those with Langer, in addition to capturing a visual record of the activity on a scammer’s computer screen.
“I’m going to give you the password to unlock your PC because they use the same password every time,” he said. “If you type 4-5-2-1, you’ll unlock it.”
Langer keyed in the digits.
“OK! It came back on!” she said, relieved.
For most people, calls like the one Langer received are a source of annoyance or anxiety. According to the F.B.I.’s Internet Crime Complaint Center, the total losses reported to it by scam victims increased to $3.5 billion in 2019 from $1.4 billion in 2017. Last year, the app Truecaller commissioned the Harris Poll to survey roughly 2,000 American adults and found that 22 percent of the respondents said they had lost money to a phone scam in the past 12 months; Truecaller projects that as many as 56 million Americans may have been victimized this way, losing nearly $20 billion.
The person who rescued Langer that afternoon delights in getting these calls, however. “I’m fascinated by scams,” he told me. “I like to know how they work.” A software engineer based in the United Kingdom, he runs a YouTube channel under the pseudonym Jim Browning, where he regularly posts videos about his fraud-fighting efforts, identifying call centers and those involved in the crimes. He began talking to me over Skype in the fall of 2019 — and then sharing recordings like the episode with Langer — on the condition that I not reveal his identity, which he said was necessary to protect himself against the ire of the bad guys and to continue what he characterizes as his activism. Maintaining anonymity, it turns out, is key to scam-busting and scamming alike. I’ll refer to him by his middle initial, L.
The goal of L.’s efforts and those of others like him is to raise the costs and risks for perpetrators, who hide behind the veil of anonymity afforded by the internet and typically do not face punishment. The work is a hobby for L. — he has a job at an I.T. company — although it seems more like an obsession. Tracking scammers has consumed much of L.’s free time in the evenings over the past few years, he says, except for several weeks in March and April last year, when the start of the coronavirus pandemic forced strict lockdowns in many parts of the world, causing call centers from which much of this activity emanates to temporarily suspend operations. Ten months later, scamming has “gone right back to the way it was before the pandemic,” L. told me earlier this month.
Like L., I was curious to learn more about phone scammers, having received dozens of their calls over the years. They have offered me low interest rates on my credit-card balances, promised to write off my federal student loans and congratulated me on having just won a big lottery. I’ve answered fraudsters claiming to be from the Internal Revenue Service who threaten to send the police to my doorstep unless I agree to pay back taxes that I didn’t know I owed — preferably in the form of iTunes gift cards or by way of a Western Union money transfer. Barring a few exceptions, the individuals calling me have had South Asian accents, leading me to suspect that they are calling from India. On several occasions, I’ve tested this theory by letting the voice on the other end go on for a few minutes before I suddenly interrupt with a torrent of Hindi curses that I retain full mastery of even after living in the United States for the past two decades. I haven’t yet failed to elicit a retaliatory offensive in Hindi. Confirming that these scammers are operating from India hasn’t given me any joy. Instead, as an Indian expatriate living in the United States, I’ve felt a certain shame.
L. started going after scammers when a relative of his lost money to a tech-support swindle, a common scheme with many variants. Often, it starts when the mark gets a call from someone offering unsolicited help in ridding a computer’s hard drive of malware or the like. Other times, computer users looking for help stumble upon a website masquerading as Microsoft or Dell or some other computer maker and end up dialing a listed number that connects them to a fraudulent call center. In other instances, victims are tricked by a pop-up warning that their computer is at risk and that they need to call the number flashing on the screen. Once someone is on the phone, the scammers talk the caller into opening up TeamViewer or another remote-access application on his or her computer, after which they get the victim to read back unique identifying information that allows them to establish control over the computer.
L. flips the script. He starts by playing an unsuspecting target. Speaking in a polite and even tone, with a cadence that conveys naïveté, he follows instructions and allows the scammer to connect to his device. This doesn’t have any of his actual data, however. It is a “virtual machine,” or a program that simulates a functioning desktop on his computer, including false files, like documents with a fake home address. It looks like a real computer that belongs to someone. “I’ve got a whole lot of identities set up,” L. told me. He uses dummy credit-card numbers that can pass a cursory validation check.
The scammer’s connection to L.’s virtual machine is effectively a two-way street that allows L. to connect to the scammer’s computer and infect it with his own software. Once he has done this, he can monitor the scammer’s activities long after the call has ended; sometimes for months, or as long as the software goes undetected. Thus, sitting in his home office, L. is able to listen in on calls between scammer and targets — because these calls are made over the internet, from the scammer’s computer — and watch as the scammer takes control of a victim’s computer. L. acknowledged to me that his access to the scammer’s computer puts him at legal risk; without the scammer’s permission, establishing that access is unlawful. But that doesn’t worry him. “If it came down to someone wanting to prosecute me for accessing a scammer’s computer illegally, I can demonstrate in every single case that the only reason I gained access is because the scammer was trying to steal money from me,” he says.
On occasion, L. succeeds in turning on the scammer’s webcam and is able to record video of the scammer and others at the call center, who can usually be heard on phones in the background. From the I.P. address of the scammer’s computer and other clues, L. frequently manages to identify the neighborhood — and, in some cases, the actual building — where the call center is.
When he encounters a scam in progress while monitoring a scammer’s computer, L. tries to both document and disrupt it, at times using his real-time access to undo the scammer’s manipulations of the victim’s computer. He tries to contact victims to warn them before they lose any money — as he did in the case of Kathleen Langer.
L.’s videos of such episodes have garnered millions of views, making him a faceless YouTube star. He says he hopes his exploits will educate the public and deter scammers. He claims he has emailed the law-enforcement authorities in India offering to share the evidence he has collected against specific call centers. Except for one instance, his inquiries have elicited only form responses, although last year, the police raided a call center that L. had identified in Gurugram, outside Delhi, after it was featured in an investigation aired by the BBC.
Now and then during our Skype conversations, L. would begin monitoring a call between a scammer and a mark and let me listen in. In some instances, I would also hear other call-center employees in the background — some of them making similar calls, others talking among themselves. The chatter evoked a busy workplace, reminding me of my late nights in a Kolkata newsroom, where I began my journalism career 25 years ago, except that these were young men and women working through the night to con people many time zones away. When scammers called me in the past, I tried cajoling them into telling me about their enterprise but never succeeded. Now, with L.’s help, I thought, I might have better luck.
I flew to India at the end of 2019 hoping to visit some of the call centers that L. had identified as homes for scams. Although he had detected many tech-support scams originating from Delhi, Hyderabad and other Indian cities, L. was convinced that Kolkata — based on the volume of activity he was noticing there — had emerged as a capital of such frauds. I knew the city well, having covered the crime beat there for an English-language daily in the mid-1990s, and so I figured that my chances of tracking down scammers would be better there than most other places in India.
I took with me, in my notebook, a couple of addresses that L. identified in the days just before my trip as possible origins for some scam calls. Because the geolocation of I.P. addresses — ascertaining the geographical coordinates associated with an internet connection — isn’t an exact science, I wasn’t certain that they would yield any scammers.
But I did have the identity of a person linked to one of these spots, a young man whose first name is Shahbaz. L. identified him by matching webcam images and several government-issued IDs found on his computer. The home address on his ID matched what L. determined, from the I.P. address, to be the site of the call center where he operated, which suggested that the call center was located where he lived or close by. That made me optimistic I would find him there. In a recording of a call Shahbaz made in November, weeks before my Kolkata visit, I heard him trying to hustle a woman in Ottawa and successfully intimidating and then fleecing an elderly man in the United States.
Image Murlidhar Sharma, a senior police official, whose team raided two call centers in Kolkata in October 2019 based on a complaint from Microsoft. Credit...Prarthna Singh for The New York Times
Although individuals like this particular scammer are the ones responsible for manipulating victims on the phone, they represent only the outward face of a multibillion-dollar criminal industry. “Call centers that run scams employ all sorts of subcontractors,” Puneet Singh, an F.B.I. agent who serves as the bureau’s legal attaché at the U.S. Embassy in New Delhi, told me. These include sellers of phone numbers; programmers who develop malware and pop-ups; and money mules. From the constantly evolving nature of scams — lately I’ve been receiving calls from the “law-enforcement department of the Federal Reserve System” about an outstanding arrest warrant instead of the fake Social Security Administration calls I was getting a year ago — it’s evident that the industry has its share of innovators.
The reasons this activity seems to have flourished in India are much the same as those behind the growth of the country’s legitimate information-technology-services industry after the early 2000s, when many American companies like Microsoft and Dell began outsourcing customer support to workers in India. The industry expanded rapidly as more companies in developed countries saw the same economic advantage in relocating various services there that could be performed remotely — from airline ticketing to banking. India’s large population of English speakers kept labor costs down.
Because the overwhelming majority of call centers in the country are engaged in legitimate business, the ones that aren’t can hide in plain sight. Amid the mazes of gleaming steel-and-glass high-rises in a place like Cyber City, near Delhi, or Sector V in Salt Lake, near Kolkata — two of the numerous commercial districts that have sprung up across the country to nurture I.T. businesses — it’s impossible to distinguish a call center that handles inquiries from air travelers in the United States from one that targets hundreds of Americans every day with fraudulent offers to lower their credit-card interest rates.
The police do periodically crack down on operations that appear to be illegitimate. Shortly after I got to Kolkata, the police raided five call centers in Salt Lake that officials said had been running a tech-support scam. The employees of the call centers were accused of impersonating Microsoft representatives. The police raid followed a complaint by the tech company, which in recent years has increasingly pressed Indian law enforcement to act against scammers abusing the company’s name. I learned from Murlidhar Sharma, a senior official in the city police, that his team had raided two other call centers in Kolkata a couple of months earlier in response to a similar complaint.
“Microsoft had done extensive work before coming to us,” Sharma, who is in his 40s and speaks with quiet authority, told me. The company lent its help to the police in connection with the raids, which Sharma seemed particularly grateful for. Often the police lack the resources to pursue these sorts of cases. “These people are very smart, and they know how to hide data,” Sharma said, referring to the scammers. It was in large part because of Microsoft’s help, he said, that investigators had been able to file charges in court within a month after the raid. A trial has begun but could drag on for years. The call centers have been shut down, at least for now.
Sharma pointed out that pre-emptive raids do not yield the desired results. “Our problem,” he said, “is that we can act only when there’s a complaint of cheating.” In 2017, he and his colleagues raided a call center on their own initiative, without a complaint, and arrested several people. “But then the court was like, ‘Why did the police raid these places?’” Sharma said. The judge wanted statements from victims, which the police were unable to get, despite contacting authorities in the U.S. and U.K. The case fell apart.
The slim chances of detection, and the even slimmer chances of facing prosecution, have seemed to make scamming a career option, especially among those who lack the qualifications to find legitimate employment in India’s slowing economy. Indian educational institutions churn out more than 1.5 million engineers every year, but according to one survey fewer than 20 percent are equipped to land positions related to their training, leaving a vast pool of college graduates — not to mention an even larger population of less-educated young men and women — struggling to earn a living. That would partly explain why call centers run by small groups are popping up in residential neighborhoods. “The worst thing about this crime is that it’s becoming trendy,” Aparajita Rai, a deputy commissioner in the Kolkata Police, told me. “More and more youngsters are investing the crucial years of their adolescence into this. Everybody wants fast money.”
In Kolkata, I met Aniruddha Nath, then 23, who said he spent a week working at a call center that he quickly realized was engaged in fraud. Nath has a pensive air and a shy smile that intermittently cut through his solemnness as he spoke. While finishing his undergraduate degree in engineering from a local college — he took a loan to study there — Nath got a job offer after a campus interview. The company insisted he join immediately, for a monthly salary of about $200. Nath asked me not to name the company out of fear that he would be exposing himself legally.
His jubilation turned into skepticism on his very first day, when he and other fresh recruits were told to simply memorize the contents of the company’s website, which claimed his employer was based in Australia. On a whim, he Googled the address of the Australian office listed on the site and discovered that only a parking garage was located there. He said he learned a couple of days later what he was to do: Call Indian students in Australia whose visas were about to expire and offer to place them in a job in Australia if they paid $800 to take a training course.
Image The Garden Reach area in Kolkata. Credit...Prarthna Singh for The New York Times
On his seventh day at work, Nath said, he received evidence from a student in Australia that the company’s promise to help with job placements was simply a ruse to steal $800; the training the company offered was apparently little more than a farce. “She sent me screenshots of complaints from individuals who had been defrauded,” Nath said. He stopped going in to work the next day. His parents were unhappy, and, he said, told him: “What does it matter to you what the company is doing? You’ll be getting your salary.” Nath answered, “If there’s a raid there, I’ll be charged with fraud.”
Late in the afternoon the day after I met with Nath, I drove to Garden Reach, a predominantly Muslim and largely poor section in southwest Kolkata on the banks of the Hooghly River. Home to a 137-year-old shipyard, the area includes some of the city’s noted crime hot spots and has a reputation for crime and violence. Based on my experience reporting from Garden Reach in the 1990s, I thought it was probably not wise to venture there alone late at night, even though that was most likely the best time to find scammers at work. I was looking for Shahbaz.
Parking my car in the vicinity of the address L. had given me, I walked through a narrow lane where children were playing cricket, past a pharmacy and a tiny store selling cookies and snacks. The apartment I sought was on the second floor of a building at the end of an alley, a few hundred yards from a mosque. It was locked, but a woman next door said that the building belonged to Shahbaz’s extended family and that he lived in one of the apartments with his parents.
Then I saw an elderly couple seated on the steps in the front — his parents, it turned out. The father summoned Shahbaz’s brother, a lanky, longhaired man who appeared to be in his 20s. He said Shahbaz had woken up a short while earlier and gone out on his motorbike. “I don’t know when he goes to sleep and when he wakes up,” his father said, with what sounded like exasperation.
They gave me Shahbaz’s mobile number, but when I called, I got no answer. It was getting awkward for me to wait around indefinitely without disclosing why I was there, so eventually I pulled the brother aside to talk in private. We sat down on a bench at a roadside tea stall, a quarter mile from the mosque. Between sips of tea, I told him that I was a journalist in the United States and wanted to meet his brother because I had learned he was a scammer. I hoped he would pass on my message.
I got a call from Shahbaz a few hours later. He denied that he’d ever worked at a call center. “There are a lot of young guys who are involved in the scamming business, but I’m not one of them,” he said. I persisted, but he kept brushing me off until I asked him to confirm that his birthday was a few days later in December. “Look, you are telling me my exact birth date — that makes me nervous,” he said. He wanted to know what I knew about him and how I knew it. I said I would tell him if he met with me. I volunteered to protect his identity if he answered my questions truthfully.
Two days later, we met for lunch at the Taj Bengal, one of Kolkata’s five-star hotels. I’d chosen that as the venue out of concern for my safety. When he showed up in the hotel lobby, however, I felt a little silly. Physically, Shahbaz is hardly intimidating. He is short and skinny, with a face that would seem babyish but for his thin mustache and beard, which are still a work in progress. He was in his late 20s but had brought along an older cousin for his own safety.
We found a secluded table in the hotel’s Chinese restaurant and sat down. I took out my phone and played a video that L. had posted on YouTube. (Only those that L. shared the link with knew of its existence.) The video was a recording of the call from November 2019 in which Shahbaz was trying to defraud the woman in Ottawa with a trick that scammers often use to arm-twist their victims: editing the HTML coding of the victim’s bank-account webpage to alter the balances. Because the woman was pushing back, Shahbaz zeroed out her balance to make it look as if he had the ability to drain her account. On the call, he can be heard threatening her: “You don’t want to lose all your money, right?”
I watched him shift uncomfortably in his chair. “Whose voice is that?” I asked. “It’s yours, isn’t it?”
Image Aniruddha Nath spent a week on the job at a call center when he realized that it was engaged in fraud. A lack of other opportunities can make such call centers an appealing enterprise. Credit...Prarthna Singh for The New York Times
He nodded in shocked silence. I took my phone back and suggested he drink some water. He took a few sips, gathering himself before I began questioning him. When he mumbled in response to my first couple of questions, I jokingly asked him to summon the bold, confident voice we’d just heard in the recording of his call. He gave me a wan smile.
Pointing to my voice recorder on the table, he asked, meekly, “Is this necessary?”
When his scam calls were already on YouTube, I countered, how did it matter that I was recording our conversation?
“It just makes me nervous,” he said.
Shahbaz told me his parents sent him to one of the city’s better schools but that he flunked out in eighth grade and had to move to a neighborhood school. When his father lost his job, Shahbaz found work riding around town on his bicycle to deliver medicines and other pharmaceutical supplies from a wholesaler to retail pharmacies; he earned $25 a month. Sometime around 2011 or 2012, he told me, a friend took him to a call center in Salt Lake, where he got his first job in scamming, though he didn’t realize right away that that was what he was doing. At first, he said, the job seemed like legitimate telemarketing for tech-support services. By 2015, working in his third job, at a call center in the heart of Kolkata, Shahbaz had learned how to coax victims into filling out a Western Union transfer in order to process a refund for terminated tech-support services. “They would expect a refund but instead get charged,” he told me.
Shahbaz earned a modest salary in these first few jobs — he told me that that first call center, in Salt Lake, paid him less than $100 a month. His lengthy commute every night was exhausting. In 2016 or 2017, he began working with a group of scammers in Garden Reach, earning a share of the profits. There were at least five others who worked with him, he said. All of them were local residents, some more experienced than others. One associate at the call center was his wife’s brother.
He was cagey about naming the others or describing the organization’s structure, but it was evident that he wasn’t in charge. He told me that a supervisor had taught him how to intimidate victims by editing their bank balances. “We started doing that about a year ago,” he said, adding that their group was somewhat behind the curve when it came to adopting the latest tricks of the trade. When those on the cutting edge of the business develop something new, he said, the idea gradually spreads to other scammers.
It was hard to ascertain how much this group was stealing from victims every day, but Shahbaz confessed that he was able to defraud one or two people every night, extracting anywhere from $200 to $300 per victim. He was paid about a quarter of the stolen amount. He told me that he and his associates would ask victims to drive to a store and buy gift cards, while staying on the phone for the entire duration. Sometimes, he said, all that effort was ruined if suspicious store clerks declined to sell gift cards to the victim. “It’s becoming tough these days, because customers aren’t as gullible as they used to be,” he told me. I could see from his point of view why scammers, like practitioners in any field, felt pressure to come up with new methods and scams in response to increasing public awareness of their schemes.
The more we spoke, the more I recognized that Shahbaz was a small figure in this gigantic criminal ecosystem that constitutes the phone-scam industry, the equivalent of a pickpocket on a Kolkata bus who is unlucky enough to get caught in the act. He had never thought of running his own call center, he told me, because that required knowing people who could provide leads — names and numbers of targets to call — as well as others who could help move stolen money through illicit channels. “I don’t have such contacts,” he said. There were many in Kolkata, according to Shahbaz, who ran operations significantly bigger than the one he was a part of. “I know of people who had nothing earlier but are now very rich,” he said. Shahbaz implied that his own ill-gotten earnings were paltry in comparison. He hadn’t bought a car or a house, but he admitted that he had been able to afford to go on overseas vacations with friends. On Facebook, I saw a photo of him posing in front of the Burj Khalifa in Dubai and other pictures from a visit to Thailand.
I asked if he ever felt guilty. He didn’t answer directly but said there had been times when he had let victims go after learning that they were struggling to pay bills or needed the money for medical expenses. But for most victims, his rationale seemed to be that they could afford to part with the few hundred dollars he was stealing.
Shahbaz was a reluctant interviewee, giving me brief, guarded answers that were less than candid or directly contradicted evidence that L. had collected. He was vague about the highest amount he’d ever stolen from a victim, at one point saying $800, then later admitting to $1,500. I found it hard to trust either figure, because on one of his November calls I heard him bullying someone to pay him $5,000. He told me that my visit to his house had left him shaken, causing him to realize how wrong he was to be defrauding people. His parents and his wife were worried about him. And so, he had quit scamming, he told me.
“What did you do last night?” I asked him.
“I went to sleep,” he said.
I knew he was not telling the truth about his claim to have stopped scamming, however. Two days earlier, hours after our phone conversation following my visit to Garden Reach, Shahbaz had been at it again. It was on that night, in fact, that he tried to swindle Kathleen Langer in Crossville, Tenn. Before I came to see him for lunch, I had already heard a recording of that call, which L. shared with me.
When I mentioned that to him, he looked at me pleadingly, in visible agony, as if I’d poked at a wound. It was clear to me that he was only going to admit to wrongdoing that I already had evidence of.
L. told me that the remote access he had to Shahbaz’s computer went cold after I met with him on Dec. 14, 2019. But it buzzed back to life about 10 weeks later. The I.P. address was the same as before, which suggested that it was operating in the same location I visited. L. set up a livestream on YouTube so I could see what L. was observing. The microphone was on, and L. and I could clearly hear people making scam calls in the background. The computer itself didn’t seem to be engaged in anything nefarious while we were eavesdropping on it, but L. could see that Shahbaz’s phone was connected to it. It appeared that Shahbaz had turned the computer on to download music. I couldn’t say for certain, but it seemed that he was taking a moment to chill in the middle of another long night at work.

Emotional and Mental Paralysis

Every time when I post on subreddit like these, many people come forward in order to provide advices and tips and this always angered me. I always got into argument with these helpful people often replying back to their advices with a nonchalant"I can't do it", "I can't act on your advice" and many other variations of it.
Basically I wanted these people to feel that their advices are useless and they are helpless. I know it's wrong to do such a thing, but I don't know why did i indulged in such negative behaviour until yesterday.
Yesterday a realisation hit me regarding why I am getting furious with people who are doing their best for a person they don't even know. I realised that it has nothing to do with their advice but everything to do with my fear of not standing upto my parents especially my mother's expectations.
My mother since my childhood wanted me and my sister to excel in everything, so that she can run it in the face of her in-laws, who humiliated her and ruined her life. For those who haven't read this, here's a short version of how my mother became the bitter person she's now. My mother was very bright student in her academic life and always wanted to be a civil servant. But fate had different and diabolical plans for her. After graduating she was immediately married off to my father, who was atleast more than twice her age. My mother was 20 at that time, same age as me right now. All her dreams were thrown under the bus of patriarchy and misogyny.
She was married off to my father by my paternal grandmother, because she wanted her daughter to become daughter in law of a rich and influential household. Those who don't know marriages in India especially arranged marriages are like community activities. Parents of bride ask their relatives and acquiantances to find a match. My mother's marriage occurred in similar way. Since my mother was eldest she was to be married as early as possible or the younger siblings can't get married (It's a stupid belief here in this shitty country.)
Now the aquiantance who brought my father's name, didn't investigate deep enough before bringing the name as a match. She just heard rumour that my father's family was influential and rich and brought it to my paternal grandmother. My paternal grandmother not wanting to lose the opportunity to marry her daughter into a rich household, also didn't investigated my father's family and quick married my mother to my father.
The irony hit my mother and grandmother hard when they got to know that my father's family lied about their status. My father was living in a dilapidated apartment. He was suffering from variety of diseases of skin, liver and stomach due to careless lifestyle in youth. My father's family lied because they just wanted a caretaker for my father and nothing else. They also hid the fact that my father was married twice before and had a son. His earlier marriage broke because of the medival era level of patriarchy and misogyny of my father's family and their control freak nature.
My mother tried to fight all this injustice, but she couldn't do anything other than accepting the fate and the humiliation coupled with it like getting beaten by my father or getting threatened with a gun by the brother in law for speaking I'll of my father's family in front of my father.
You all must be thinking where I am going with this sob story. But I assure you this sob story contains the origins of my fears. Now comming back to the main post. My mother because of being a near valedictorian in her academic life expect the same from me and my sister. Because she failed in race of life she wants us to be successful no matter what. She doesn't understand or doesn't want to understand that a child going through this everyday of his 20yrs of life would have developed some sort of issues. She thinks that because she sacrificed her life by not breaking the marriage and going on with it despite of the humiliation, she is owed complete and unquestionable obedience, even if she did this, this, this, or this. She wants us to be completely subversive, because as she say she has to go through all of this because of me and my sister and especially me because I am elder, so if I haven't born or born a still birth she could have left my father.
My mother wants utter perfection and doesn't tolerate carelessness. She always pick out faults and flaws in whatever me and my sister do. She wants thing to be according to her and our opinion doesn't matter. Whenever we are on call with some friend or teacher. She wants the conversation to be according to her. She shouts to behind us to speak like her or speak what she is speaking which due to which both me and my sister doesn't like to converse infront of her.
Due to her controling behaviour and dysfunctional family dynamics, I tend to visited the school everyday on every working Saturday. People from india would know that 2 Saturdays in a school would be working Saturdays. I use to visit every day due to which people considered me weird and awkward making fun of me. The same behaviour continued to college till vivid struck. I used to leave home by 8 am even though my college starts at 10 am. I stayed till the official time of 5:30 pm sitting all alone in the classroom, as every other student leaves the college by 3pm and because I would be the only student left, no teacher use to come to the classroom.
This behaviour of mine of attending college everyday and staying till oficial time, has upset many students of my class that some of them even threatened me to leave early or else I will be beaten. They did so because I ruined plans of bunk and they are not wrong, me being in the class all alone doesn't lead to anything productive. It only leads to problem of attendence.
But I can't explain to them why I do it. I can't help myself. The only reason I went to school or college is to get some alone time away from the reality of my life. I never went to school or college for studying. That's why I never got the drive or ambition to score well or get a rank. Because this was never my agenda.
But then covid struck and everything went downhill. The online classes and my mother's laser eyed focus on me and my sister was the most mentally draining thing. Since we live in a single bedroom flat, the desktop is situated there only. My mother sits on the bed keeping focus on every interaction in online class. She keeps on proding to ask question, to answer question to let her talk to each teacher on our behalf because we are useless in communication according to her. Due to this I stopped taking online classes or took them with muted volume making an excuse that there is problem in teachers side. In short I don't want her to intrusion in this part of my life. Because of covid the two distinct realities alone time outside house in college and the toxic home reality collided leaving only the toxic part.
Now answering the question of getting angry at helpful redditors. The answer is if I act on the advice like getting fit, starting a diet, changing my hairstyle, joining gym, going for a walk, etc , it would be according to my mother's liking. She will decide the diet, she will decide the gym she will decide when and where should go to walk, she would decide the hairstyle she would decide each an every aspect of me and my sister's life because we are not as smart as other children, so it's her duty to decide each and every thing to the tiniest detail.
And I don't want that. I don't believe in my parents. Don't believe in any parent in my extended family, because most of them are toxic, dysfunctional, patriarchal, misogynistic or a combination of these. I got my mother's hunch of doing things my own way but this leads to clashes, in which I often gets slaps or kicks. Since my father doesn't earn and house runs on the money my mother collected by selling every belonging she also has the monetary control over these decisions.
My mother wants to control each an everything, because one time she gave the power of deciding upon one of the most important decision(her marriage), and it ruined her whole life. This is her way of having an elusion of control on the seemingly uncontrollable life of ours. She considers herself perfect and consider me, my sister and my father incapable of deciding good of our own. She doesn't like to be questioned, even she spoke something wrong. She doesn't like to be corrected, because she consider herself perfect, and it's because of her we are alive. If we were to live with my father without her we would have been long dead.
So, I hate advices and tips because I can't act on them on my own accord. I have to be a puppet of my mother, in order to act on any of the advice. Because most of the decision of parents for their children in my family are horrific. I am suffering through this skin disease due to the courtsey of my mother who forced the 12 yr old me to drink a concoction of white pepper mixed in milk in order to correct my eye sight on advice of some wannabe alternative medicine enthusiast friend. Till she refrains from taking responsibility for my skin condition and instead blames my body, saying it's my horrible body which developed side effects and it's not her mistake.
So, the only way for me to change my circumstances is to kill myself, because if I were to continue living it will be on the whims and wishes of my mother and if doesn't want that I have to leave the house. Since I have nowhere else to go and have no commercial skill I would die like beggar or street dog. I don't want to die like that. So, I will kill myself before such a day arrives
I know this post won't be read by anyone due to it's long nature, but if anyone read it please don't provide any advice, because I can't act on it. Because i get paralyzed on thought of my mother dissecting my every act, my every thought and every independent impulse to shreds. I don't believe that working hard can change my life, because if that ought to be true my mother won't have go through all of that and become this mean and bitter creature. Please I beg you don't drop advice. Don't force me to remember again and again that my life is not my own, just because I committed the sin of being born. The only way to amend for this sin is death as early as possible by my own hands.

NY Times: Who’s Making All Those Scam Calls?

Fascinating piece published today by NY Times Magazine on scammer call centers in India. The reporter even tracks one scammer down, travels to India and confronts him. Link and article below:
https://www.nytimes.com/2021/01/27/magazine/scam-call-centers.html

NY Times: Who’s Making All Those Scam Calls?

Every year, tens of millions of Americans collectively lose billions of dollars to scam callers. Where does the other end of the line lead?
One afternoon in December 2019, Kathleen Langer, an elderly grandmother who lives by herself in Crossville, Tenn., got a phone call from a person who said he worked in the refund department of her computer manufacturer. The reason for the call, he explained, was to process a refund the company owed Langer for antivirus and anti-hacking protection that had been sold to her and was now being discontinued. Langer, who has a warm and kind voice, couldn’t remember purchasing the plan in question, but at her age, she didn’t quite trust her memory. She had no reason to doubt the caller, who spoke with an Indian accent and said his name was Roger.
He asked her to turn on her computer and led her through a series of steps so that he could access it remotely. When Langer asked why this was necessary, he said he needed to remove his company’s software from her machine. Because the protection was being terminated, he told her, leaving the software on the computer would cause it to crash.
After he gained access to her desktop, using the program TeamViewer, the caller asked Langer to log into her bank to accept the refund, $399, which he was going to transfer into her account. “Because of a technical issue with our system, we won’t be able to refund your money on your credit card or mail you a check,” he said. Langer made a couple of unsuccessful attempts to log in. She didn’t do online banking too often and couldn’t remember her user name.
Frustrated, the caller opened her bank’s internet banking registration form on her computer screen, created a new user name and password for her and asked her to fill out the required details — including her address, Social Security number and birth date. When she typed this last part in, the caller noticed she had turned 80 just weeks earlier and wished her a belated happy birthday. “Thank you!” she replied.
After submitting the form, he tried to log into Langer’s account but failed, because Langer’s bank — like most banks — activates a newly created user ID only after verifying it by speaking to the customer who has requested it. The caller asked Langer if she could go to her bank to resolve the issue. “How far is the bank from your house?” he asked.
A few blocks away, Langer answered. Because it was late afternoon, however, she wasn’t sure if it would be open when she got there. The caller noted that the bank didn’t close until 4:30, which meant she still had 45 minutes. “He was very insistent,” Langer told me recently. On her computer screen, the caller typed out what he wanted her to say at the bank. “Don’t tell them anything about the refund,” he said. She was to say that she needed to log in to check her statements and pay bills.
Langer couldn’t recall, when we spoke, if she drove to the bank or not. But later that afternoon, she rang the number the caller had given her and told him she had been unable to get to the bank in time. He advised her to go back the next morning. By now, Langer was beginning to have doubts about the caller. She told him she wouldn’t answer the phone if he contacted her again.
“Do you care about your computer?” he asked. He then uploaded a program onto her computer called Lock My PC and locked its screen with a password she couldn’t see. When she complained, he got belligerent. “You can call the police, the F.B.I., the C.I.A.,” he told her. “If you want to use your computer as you were doing, you need to go ahead as I was telling you or else you will lose your computer and your money.” When he finally hung up, after reiterating that he would call the following day, Langer felt shaken.
Minutes later, her phone rang again. This caller introduced himself as Jim Browning. “The guy who is trying to convince you to sign into your online banking is after one thing alone, and that is he wants to steal your money,” he said.
Langer was mystified that this new caller, who had what seemed to be a strong Irish accent, knew about the conversations she had just had. “Are you sure you are not with this group?” she asked.
He replied that the same scammers had targeted him, too. But when they were trying to connect remotely to his computer, as they had done with hers, he had managed to secure access to theirs. For weeks, that remote connection had allowed him to eavesdrop on and record calls like those with Langer, in addition to capturing a visual record of the activity on a scammer’s computer screen.
“I’m going to give you the password to unlock your PC because they use the same password every time,” he said. “If you type 4-5-2-1, you’ll unlock it.”
Langer keyed in the digits.
“OK! It came back on!” she said, relieved.
For most people, calls like the one Langer received are a source of annoyance or anxiety. According to the F.B.I.’s Internet Crime Complaint Center, the total losses reported to it by scam victims increased to $3.5 billion in 2019 from $1.4 billion in 2017. Last year, the app Truecaller commissioned the Harris Poll to survey roughly 2,000 American adults and found that 22 percent of the respondents said they had lost money to a phone scam in the past 12 months; Truecaller projects that as many as 56 million Americans may have been victimized this way, losing nearly $20 billion.
The person who rescued Langer that afternoon delights in getting these calls, however. “I’m fascinated by scams,” he told me. “I like to know how they work.” A software engineer based in the United Kingdom, he runs a YouTube channel under the pseudonym Jim Browning, where he regularly posts videos about his fraud-fighting efforts, identifying call centers and those involved in the crimes. He began talking to me over Skype in the fall of 2019 — and then sharing recordings like the episode with Langer — on the condition that I not reveal his identity, which he said was necessary to protect himself against the ire of the bad guys and to continue what he characterizes as his activism. Maintaining anonymity, it turns out, is key to scam-busting and scamming alike. I’ll refer to him by his middle initial, L.
The goal of L.’s efforts and those of others like him is to raise the costs and risks for perpetrators, who hide behind the veil of anonymity afforded by the internet and typically do not face punishment. The work is a hobby for L. — he has a job at an I.T. company — although it seems more like an obsession. Tracking scammers has consumed much of L.’s free time in the evenings over the past few years, he says, except for several weeks in March and April last year, when the start of the coronavirus pandemic forced strict lockdowns in many parts of the world, causing call centers from which much of this activity emanates to temporarily suspend operations. Ten months later, scamming has “gone right back to the way it was before the pandemic,” L. told me earlier this month.
Like L., I was curious to learn more about phone scammers, having received dozens of their calls over the years. They have offered me low interest rates on my credit-card balances, promised to write off my federal student loans and congratulated me on having just won a big lottery. I’ve answered fraudsters claiming to be from the Internal Revenue Service who threaten to send the police to my doorstep unless I agree to pay back taxes that I didn’t know I owed — preferably in the form of iTunes gift cards or by way of a Western Union money transfer. Barring a few exceptions, the individuals calling me have had South Asian accents, leading me to suspect that they are calling from India. On several occasions, I’ve tested this theory by letting the voice on the other end go on for a few minutes before I suddenly interrupt with a torrent of Hindi curses that I retain full mastery of even after living in the United States for the past two decades. I haven’t yet failed to elicit a retaliatory offensive in Hindi. Confirming that these scammers are operating from India hasn’t given me any joy. Instead, as an Indian expatriate living in the United States, I’ve felt a certain shame.
L. started going after scammers when a relative of his lost money to a tech-support swindle, a common scheme with many variants. Often, it starts when the mark gets a call from someone offering unsolicited help in ridding a computer’s hard drive of malware or the like. Other times, computer users looking for help stumble upon a website masquerading as Microsoft or Dell or some other computer maker and end up dialing a listed number that connects them to a fraudulent call center. In other instances, victims are tricked by a pop-up warning that their computer is at risk and that they need to call the number flashing on the screen. Once someone is on the phone, the scammers talk the caller into opening up TeamViewer or another remote-access application on his or her computer, after which they get the victim to read back unique identifying information that allows them to establish control over the computer.
L. flips the script. He starts by playing an unsuspecting target. Speaking in a polite and even tone, with a cadence that conveys naïveté, he follows instructions and allows the scammer to connect to his device. This doesn’t have any of his actual data, however. It is a “virtual machine,” or a program that simulates a functioning desktop on his computer, including false files, like documents with a fake home address. It looks like a real computer that belongs to someone. “I’ve got a whole lot of identities set up,” L. told me. He uses dummy credit-card numbers that can pass a cursory validation check.
The scammer’s connection to L.’s virtual machine is effectively a two-way street that allows L. to connect to the scammer’s computer and infect it with his own software. Once he has done this, he can monitor the scammer’s activities long after the call has ended; sometimes for months, or as long as the software goes undetected. Thus, sitting in his home office, L. is able to listen in on calls between scammer and targets — because these calls are made over the internet, from the scammer’s computer — and watch as the scammer takes control of a victim’s computer. L. acknowledged to me that his access to the scammer’s computer puts him at legal risk; without the scammer’s permission, establishing that access is unlawful. But that doesn’t worry him. “If it came down to someone wanting to prosecute me for accessing a scammer’s computer illegally, I can demonstrate in every single case that the only reason I gained access is because the scammer was trying to steal money from me,” he says.
On occasion, L. succeeds in turning on the scammer’s webcam and is able to record video of the scammer and others at the call center, who can usually be heard on phones in the background. From the I.P. address of the scammer’s computer and other clues, L. frequently manages to identify the neighborhood — and, in some cases, the actual building — where the call center is.
When he encounters a scam in progress while monitoring a scammer’s computer, L. tries to both document and disrupt it, at times using his real-time access to undo the scammer’s manipulations of the victim’s computer. He tries to contact victims to warn them before they lose any money — as he did in the case of Kathleen Langer.
L.’s videos of such episodes have garnered millions of views, making him a faceless YouTube star. He says he hopes his exploits will educate the public and deter scammers. He claims he has emailed the law-enforcement authorities in India offering to share the evidence he has collected against specific call centers. Except for one instance, his inquiries have elicited only form responses, although last year, the police raided a call center that L. had identified in Gurugram, outside Delhi, after it was featured in an investigation aired by the BBC.
Now and then during our Skype conversations, L. would begin monitoring a call between a scammer and a mark and let me listen in. In some instances, I would also hear other call-center employees in the background — some of them making similar calls, others talking among themselves. The chatter evoked a busy workplace, reminding me of my late nights in a Kolkata newsroom, where I began my journalism career 25 years ago, except that these were young men and women working through the night to con people many time zones away. When scammers called me in the past, I tried cajoling them into telling me about their enterprise but never succeeded. Now, with L.’s help, I thought, I might have better luck.
I flew to India at the end of 2019 hoping to visit some of the call centers that L. had identified as homes for scams. Although he had detected many tech-support scams originating from Delhi, Hyderabad and other Indian cities, L. was convinced that Kolkata — based on the volume of activity he was noticing there — had emerged as a capital of such frauds. I knew the city well, having covered the crime beat there for an English-language daily in the mid-1990s, and so I figured that my chances of tracking down scammers would be better there than most other places in India.
I took with me, in my notebook, a couple of addresses that L. identified in the days just before my trip as possible origins for some scam calls. Because the geolocation of I.P. addresses — ascertaining the geographical coordinates associated with an internet connection — isn’t an exact science, I wasn’t certain that they would yield any scammers.
But I did have the identity of a person linked to one of these spots, a young man whose first name is Shahbaz. L. identified him by matching webcam images and several government-issued IDs found on his computer. The home address on his ID matched what L. determined, from the I.P. address, to be the site of the call center where he operated, which suggested that the call center was located where he lived or close by. That made me optimistic I would find him there. In a recording of a call Shahbaz made in November, weeks before my Kolkata visit, I heard him trying to hustle a woman in Ottawa and successfully intimidating and then fleecing an elderly man in the United States.
Although individuals like this particular scammer are the ones responsible for manipulating victims on the phone, they represent only the outward face of a multibillion-dollar criminal industry. “Call centers that run scams employ all sorts of subcontractors,” Puneet Singh, an F.B.I. agent who serves as the bureau’s legal attaché at the U.S. Embassy in New Delhi, told me. These include sellers of phone numbers; programmers who develop malware and pop-ups; and money mules. From the constantly evolving nature of scams — lately I’ve been receiving calls from the “law-enforcement department of the Federal Reserve System” about an outstanding arrest warrant instead of the fake Social Security Administration calls I was getting a year ago — it’s evident that the industry has its share of innovators.
The reasons this activity seems to have flourished in India are much the same as those behind the growth of the country’s legitimate information-technology-services industry after the early 2000s, when many American companies like Microsoft and Dell began outsourcing customer support to workers in India. The industry expanded rapidly as more companies in developed countries saw the same economic advantage in relocating various services there that could be performed remotely — from airline ticketing to banking. India’s large population of English speakers kept labor costs down.
Because the overwhelming majority of call centers in the country are engaged in legitimate business, the ones that aren’t can hide in plain sight. Amid the mazes of gleaming steel-and-glass high-rises in a place like Cyber City, near Delhi, or Sector V in Salt Lake, near Kolkata — two of the numerous commercial districts that have sprung up across the country to nurture I.T. businesses — it’s impossible to distinguish a call center that handles inquiries from air travelers in the United States from one that targets hundreds of Americans every day with fraudulent offers to lower their credit-card interest rates.
The police do periodically crack down on operations that appear to be illegitimate. Shortly after I got to Kolkata, the police raided five call centers in Salt Lake that officials said had been running a tech-support scam. The employees of the call centers were accused of impersonating Microsoft representatives. The police raid followed a complaint by the tech company, which in recent years has increasingly pressed Indian law enforcement to act against scammers abusing the company’s name. I learned from Murlidhar Sharma, a senior official in the city police, that his team had raided two other call centers in Kolkata a couple of months earlier in response to a similar complaint.
“Microsoft had done extensive work before coming to us,” Sharma, who is in his 40s and speaks with quiet authority, told me. The company lent its help to the police in connection with the raids, which Sharma seemed particularly grateful for. Often the police lack the resources to pursue these sorts of cases. “These people are very smart, and they know how to hide data,” Sharma said, referring to the scammers. It was in large part because of Microsoft’s help, he said, that investigators had been able to file charges in court within a month after the raid. A trial has begun but could drag on for years. The call centers have been shut down, at least for now.
Sharma pointed out that pre-emptive raids do not yield the desired results. “Our problem,” he said, “is that we can act only when there’s a complaint of cheating.” In 2017, he and his colleagues raided a call center on their own initiative, without a complaint, and arrested several people. “But then the court was like, ‘Why did the police raid these places?’” Sharma said. The judge wanted statements from victims, which the police were unable to get, despite contacting authorities in the U.S. and U.K. The case fell apart.
The slim chances of detection, and the even slimmer chances of facing prosecution, have seemed to make scamming a career option, especially among those who lack the qualifications to find legitimate employment in India’s slowing economy. Indian educational institutions churn out more than 1.5 million engineers every year, but according to one survey fewer than 20 percent are equipped to land positions related to their training, leaving a vast pool of college graduates — not to mention an even larger population of less-educated young men and women — struggling to earn a living. That would partly explain why call centers run by small groups are popping up in residential neighborhoods. “The worst thing about this crime is that it’s becoming trendy,” Aparajita Rai, a deputy commissioner in the Kolkata Police, told me. “More and more youngsters are investing the crucial years of their adolescence into this. Everybody wants fast money.”
In Kolkata, I met Aniruddha Nath, then 23, who said he spent a week working at a call center that he quickly realized was engaged in fraud. Nath has a pensive air and a shy smile that intermittently cut through his solemnness as he spoke. While finishing his undergraduate degree in engineering from a local college — he took a loan to study there — Nath got a job offer after a campus interview. The company insisted he join immediately, for a monthly salary of about $200. Nath asked me not to name the company out of fear that he would be exposing himself legally.
His jubilation turned into skepticism on his very first day, when he and other fresh recruits were told to simply memorize the contents of the company’s website, which claimed his employer was based in Australia. On a whim, he Googled the address of the Australian office listed on the site and discovered that only a parking garage was located there. He said he learned a couple of days later what he was to do: Call Indian students in Australia whose visas were about to expire and offer to place them in a job in Australia if they paid $800 to take a training course.
On his seventh day at work, Nath said, he received evidence from a student in Australia that the company’s promise to help with job placements was simply a ruse to steal $800; the training the company offered was apparently little more than a farce. “She sent me screenshots of complaints from individuals who had been defrauded,” Nath said. He stopped going in to work the next day. His parents were unhappy, and, he said, told him: “What does it matter to you what the company is doing? You’ll be getting your salary.” Nath answered, “If there’s a raid there, I’ll be charged with fraud.”
Late in the afternoon the day after I met with Nath, I drove to Garden Reach, a predominantly Muslim and largely poor section in southwest Kolkata on the banks of the Hooghly River. Home to a 137-year-old shipyard, the area includes some of the city’s noted crime hot spots and has a reputation for crime and violence. Based on my experience reporting from Garden Reach in the 1990s, I thought it was probably not wise to venture there alone late at night, even though that was most likely the best time to find scammers at work. I was looking for Shahbaz.
Parking my car in the vicinity of the address L. had given me, I walked through a narrow lane where children were playing cricket, past a pharmacy and a tiny store selling cookies and snacks. The apartment I sought was on the second floor of a building at the end of an alley, a few hundred yards from a mosque. It was locked, but a woman next door said that the building belonged to Shahbaz’s extended family and that he lived in one of the apartments with his parents.
Then I saw an elderly couple seated on the steps in the front — his parents, it turned out. The father summoned Shahbaz’s brother, a lanky, longhaired man who appeared to be in his 20s. He said Shahbaz had woken up a short while earlier and gone out on his motorbike. “I don’t know when he goes to sleep and when he wakes up,” his father said, with what sounded like exasperation.
They gave me Shahbaz’s mobile number, but when I called, I got no answer. It was getting awkward for me to wait around indefinitely without disclosing why I was there, so eventually I pulled the brother aside to talk in private. We sat down on a bench at a roadside tea stall, a quarter mile from the mosque. Between sips of tea, I told him that I was a journalist in the United States and wanted to meet his brother because I had learned he was a scammer. I hoped he would pass on my message.
I got a call from Shahbaz a few hours later. He denied that he’d ever worked at a call center. “There are a lot of young guys who are involved in the scamming business, but I’m not one of them,” he said. I persisted, but he kept brushing me off until I asked him to confirm that his birthday was a few days later in December. “Look, you are telling me my exact birth date — that makes me nervous,” he said. He wanted to know what I knew about him and how I knew it. I said I would tell him if he met with me. I volunteered to protect his identity if he answered my questions truthfully.
Two days later, we met for lunch at the Taj Bengal, one of Kolkata’s five-star hotels. I’d chosen that as the venue out of concern for my safety. When he showed up in the hotel lobby, however, I felt a little silly. Physically, Shahbaz is hardly intimidating. He is short and skinny, with a face that would seem babyish but for his thin mustache and beard, which are still a work in progress. He was in his late 20s but had brought along an older cousin for his own safety.
We found a secluded table in the hotel’s Chinese restaurant and sat down. I took out my phone and played a video that L. had posted on YouTube. (Only those that L. shared the link with knew of its existence.) The video was a recording of the call from November 2019 in which Shahbaz was trying to defraud the woman in Ottawa with a trick that scammers often use to arm-twist their victims: editing the HTML coding of the victim’s bank-account webpage to alter the balances. Because the woman was pushing back, Shahbaz zeroed out her balance to make it look as if he had the ability to drain her account. On the call, he can be heard threatening her: “You don’t want to lose all your money, right?”
I watched him shift uncomfortably in his chair. “Whose voice is that?” I asked. “It’s yours, isn’t it?”
He nodded in shocked silence. I took my phone back and suggested he drink some water. He took a few sips, gathering himself before I began questioning him. When he mumbled in response to my first couple of questions, I jokingly asked him to summon the bold, confident voice we’d just heard in the recording of his call. He gave me a wan smile.
Pointing to my voice recorder on the table, he asked, meekly, “Is this necessary?”
When his scam calls were already on YouTube, I countered, how did it matter that I was recording our conversation?
“It just makes me nervous,” he said.
Shahbaz told me his parents sent him to one of the city’s better schools but that he flunked out in eighth grade and had to move to a neighborhood school. When his father lost his job, Shahbaz found work riding around town on his bicycle to deliver medicines and other pharmaceutical supplies from a wholesaler to retail pharmacies; he earned $25 a month. Sometime around 2011 or 2012, he told me, a friend took him to a call center in Salt Lake, where he got his first job in scamming, though he didn’t realize right away that that was what he was doing. At first, he said, the job seemed like legitimate telemarketing for tech-support services. By 2015, working in his third job, at a call center in the heart of Kolkata, Shahbaz had learned how to coax victims into filling out a Western Union transfer in order to process a refund for terminated tech-support services. “They would expect a refund but instead get charged,” he told me.
Shahbaz earned a modest salary in these first few jobs — he told me that that first call center, in Salt Lake, paid him less than $100 a month. His lengthy commute every night was exhausting. In 2016 or 2017, he began working with a group of scammers in Garden Reach, earning a share of the profits. There were at least five others who worked with him, he said. All of them were local residents, some more experienced than others. One associate at the call center was his wife’s brother.
He was cagey about naming the others or describing the organization’s structure, but it was evident that he wasn’t in charge. He told me that a supervisor had taught him how to intimidate victims by editing their bank balances. “We started doing that about a year ago,” he said, adding that their group was somewhat behind the curve when it came to adopting the latest tricks of the trade. When those on the cutting edge of the business develop something new, he said, the idea gradually spreads to other scammers.
It was hard to ascertain how much this group was stealing from victims every day, but Shahbaz confessed that he was able to defraud one or two people every night, extracting anywhere from $200 to $300 per victim. He was paid about a quarter of the stolen amount. He told me that he and his associates would ask victims to drive to a store and buy gift cards, while staying on the phone for the entire duration. Sometimes, he said, all that effort was ruined if suspicious store clerks declined to sell gift cards to the victim. “It’s becoming tough these days, because customers aren’t as gullible as they used to be,” he told me. I could see from his point of view why scammers, like practitioners in any field, felt pressure to come up with new methods and scams in response to increasing public awareness of their schemes.
The more we spoke, the more I recognized that Shahbaz was a small figure in this gigantic criminal ecosystem that constitutes the phone-scam industry, the equivalent of a pickpocket on a Kolkata bus who is unlucky enough to get caught in the act. He had never thought of running his own call center, he told me, because that required knowing people who could provide leads — names and numbers of targets to call — as well as others who could help move stolen money through illicit channels. “I don’t have such contacts,” he said. There were many in Kolkata, according to Shahbaz, who ran operations significantly bigger than the one he was a part of. “I know of people who had nothing earlier but are now very rich,” he said. Shahbaz implied that his own ill-gotten earnings were paltry in comparison. He hadn’t bought a car or a house, but he admitted that he had been able to afford to go on overseas vacations with friends. On Facebook, I saw a photo of him posing in front of the Burj Khalifa in Dubai and other pictures from a visit to Thailand.
I asked if he ever felt guilty. He didn’t answer directly but said there had been times when he had let victims go after learning that they were struggling to pay bills or needed the money for medical expenses. But for most victims, his rationale seemed to be that they could afford to part with the few hundred dollars he was stealing.
Shahbaz was a reluctant interviewee, giving me brief, guarded answers that were less than candid or directly contradicted evidence that L. had collected. He was vague about the highest amount he’d ever stolen from a victim, at one point saying $800, then later admitting to $1,500. I found it hard to trust either figure, because on one of his November calls I heard him bullying someone to pay him $5,000. He told me that my visit to his house had left him shaken, causing him to realize how wrong he was to be defrauding people. His parents and his wife were worried about him. And so, he had quit scamming, he told me.
“What did you do last night?” I asked him.
“I went to sleep,” he said.
I knew he was not telling the truth about his claim to have stopped scamming, however. Two days earlier, hours after our phone conversation following my visit to Garden Reach, Shahbaz had been at it again. It was on that night, in fact, that he tried to swindle Kathleen Langer in Crossville, Tenn. Before I came to see him for lunch, I had already heard a recording of that call, which L. shared with me.
When I mentioned that to him, he looked at me pleadingly, in visible agony, as if I’d poked at a wound. It was clear to me that he was only going to admit to wrongdoing that I already had evidence of.
L. told me that the remote access he had to Shahbaz’s computer went cold after I met with him on Dec. 14, 2019. But it buzzed back to life about 10 weeks later. The I.P. address was the same as before, which suggested that it was operating in the same location I visited. L. set up a livestream on YouTube so I could see what L. was observing. The microphone was on, and L. and I could clearly hear people making scam calls in the background. The computer itself didn’t seem to be engaged in anything nefarious while we were eavesdropping on it, but L. could see that Shahbaz’s phone was connected to it. It appeared that Shahbaz had turned the computer on to download music. I couldn’t say for certain, but it seemed that he was taking a moment to chill in the middle of another long night at work.

Unexpected Harvard Acceptance- Low income Indian American(OCI with US citizenship)

Why I chose iPhone se 2020

I want to get away from my family. They are such an embarassement !

Do you really like your beer, or are you just a victim of Capitalist Propaganda? How you can learn how the free market works while you guzzle some suds, and how beer can help you to understand the vast conspiracy that is slowly degrading America.

TL;DR - I use the craft beer industry as a way to understand Capitalist Propaganda, how Capitalism and Socialism are inextricably linked to each other, and how through the use of propaganda, companies use the "illusion of choice" to coerce you into believing that you prefer the products that are most favorable to them. In order to change this into the consumer's favor, you need to be an informed consumer in the free market, and raise class consciousness to overthrow the tyranny of Capitalist Propaganda, that is called "Marketing".
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You can't understand Capitalist Propaganda unless you have a solid understanding of what Capitalism is beyond the literal definition of the word, which is just an abstract ideal. Propaganda plays off of the discrepancies between the ideals of Capitalism, like the free market, which is another abstract ideal, and the reality of Capitalism in practice in America, which can be characterized as Trickle Down Economics. Capitalism sought to be a pragmatic alternative to its economic predecessors, a fact which drives Capitalist Propaganda. However, through layers of abstraction throughout the years, it has become more of a religion, as critics refer to the increasingly ideological concept as "Supply Side Jesus", meaning you give all the money to the rich, it'll trickle down to the poor, and they can "vote" on the actions of the capitalists through monetary interactions in the free market.
Capitalist Propaganda is engrained in America, because at the time of our founding, Adam Smith wrote "Wealth of Nations", which is considered the Bible of the Free Market. This groundbreaking work utilized Newton's Laws of Physics, which were en vogue at the time, to describe how interactions in the marketplace would balance each other out, just as the laws of Newtonian Physics do.
The very noble purpose of Wealth of Nations was not create the oligarchy we have today, but to do the opposite. He wanted to describe a system that would protect individual freedoms and be truly democratic. Just as Lenin and Stalin bastardized the works of Marx, so too have capitalists in America bastardized the intentions of Adam Smith.
Capitalism and Socialism are best learned side by side, in my opinion, to avoid falling into the trappings of either ideology that our brains like to do. Which one is better? It depends on the market, but the answer is almost always somewhere in between.
Through learning how Socialist concepts can be applied to problems in Capitalism, you can cut through the propaganda and will see for yourself that these problems can be solved if we just drop the labels and do what's best for society and the individual. The problem is always finding the proper balance.
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WHAT? CAPITALISM AND SOCIALISM ARE JOINED AT THE HIP?
Yep. You can never live in a pure economic system. Purity is always an illusion. If you want something to be pure, you have to put a lot of energy into making it that way. Nature likes to mix stuff up. This is why ideologies around racial purity and fascism always fail. There are people who want a "pure" economic system, but they are usually the people at the top and would only get richer from more purity while the rest of society loses freedom and slowly starves.
In a nutshell, Capitalism promotes laws that benefit those with money, while Socialism promotes a safety net that benefits everyone. Every single human is born into Socialism. As a baby, you need food, someone else works for it and gives it to you, but then at some point, you are expected to exchange labor for capital, and buy your own food. See? The two are forever bound as the yin and yang. You can also grow your own food, but for that you need land, which is capital.
These interactions are very tricky. I only want to tell you enough so that you can start to see Capitalist Propaganda, because right now, you're like a fish in water that can't see water. I often use this line to describe a person who can't see their own homegrown propaganda. The best way I found to study Capitalism is by relating it Socialism, the "air" above the "water" of Capitalism, if that makes sense.
I always find it best to look at a microcosm to understand these concepts. And today, that microcosm is beer.
Mmmm....Beeeeeeeeeerrrrrrr.....
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CONFLICT OF INTEREST AND THE ILLUSION OF CHOICE
Before I poison your mind with my own propaganda, picture you're on vacation and you walk into a bar and want to order a beer. If you really want to understand the power of propaganda in your own life, really think of this before we break this all down. Really think, what makes you decide which beer to order? Do you like to look at the labels on the tap or bottle? That's obvious propaganda. It has absolutely nothing to do with the taste or quality of the beer itself, but sways your opinion toward logos you've seen before, which is why you see so many beer advertisements, which means that money that could've gone into quality is instead going into propaganda, and you're already biased towards an inferior product. Interesting. You really can't help being swayed by marketing, but at least you can be conscious of that fact, and that's important in order to be an informed consumer.
Do you ask the bartender for a recommendation? Why would you do that? You don't know the bartender any better than the beers in front of you. How do you know they aren't paid more to offer you a beer that sucks and is 12 years old and the owner wants to get rid of it? Do you ask for a certain style of beer? Do you ask for a local beer? And once you finally narrow it down to a few choices, do you ask for samples so you can make up your own mind? You should always do this. Then we get into "flavor propaganda", which we'll discuss later. Jeez. Did you every realize there was so much complexity behind being an informed consumer and just ordering a simple beer? Maybe you'll give in and just tell the bartender to pour whatever. Choice is difficult sometimes.
If you really visualize this and take a minute to let this sink in, you'll start to understand how external forces hijack the processor in your mind to manufacture desire through the illusion of choice. However, your health and enjoyment of the beer is not the goal for these external forces, they only want you to purchase. The perfect example is fast food. They know their product sucks, but they know you'll keep buying it, but that doesn't keep them from lying about how delicious it is in their ads. There is far more at play behind the curtain. There is a science behind addicting you to things, this is reinforced by a corporate tax and subsidy system that contorts the free market pushing centralization of production through homogenization and use of chemicals to hide the homogenization, and simply because there is more than one option, they make you feel like you have choice. This, in a nutshell, is how the illusion of choice works in the free market. It's not about what YOU want. The producer manipulates you to think you want what they have. Through this, they deceive Americans into buying products with a list of ingredients that a person would never freely choose to consume. So if you want to order a beer with no shit in it, then you're shit out of luck in America. You could in Germany, but we'll discuss that later.
While you're standing at that bar, you aren't conscious of the fact that your interests are in direct opposition to those of the bar owner's. Capitalists hide this fact with their perfect smiles, but Marx described this in detail. You want the best beer for the cheapest price, and the bar owner wants to sell you the cheapest beer at the highest price you'll pay. It doesn't stop there. The bar owner flips roles in the same situation with the beer distributor, who does the same with maybe another level of distribution, and continues to the brewer, then goes to the brewer versus supplier, supplier to farmer, and even though you'd think it stops there, the farmer has to deal with suppliers of equipment and seeds, and on and on.
Add to this list their auxiliary staff of HR, drivers, managers, brewers, bottle/keg makers, and of course owners, none of them care whether you actually like the beer you're drinking as long as you keep buying more. That's the big driver here.
Did you ever realize that every time you buy a beer, your own capital is partially responsible for creating and sustaining all of these jobs involved? You, my dear beer drinker, are the true job creator. Budweiser can brew all they want, it means nothing without buyers, who are the true engines of capitalism. Instead, you're treated as a rube by suits in a boardroom somewhere.
Capitalist Propaganda tells us the billionaires are job creators, but this is a lie. Jeff Bezos can't drink enough beer to sustain all these jobs. So why do we let him hoard all the money? Wouldn't the economy do better if we spread out Jeff's money so more people could buy more beers and more jobs would be created? According to Socialist Economics, yes. That's actually, quite simply, a Socialist Free Market. Did you even know that existed? The power hungry greedy people who are too lazy for manual labor go to such great lengths to make sure you don't learn it. They want you to think that only Capitalism allows you choice in the market. I'm sure you can guess why they say that.
Capitalism maintains itself by exulting the wealthy who use their economic power to punch down. The only way this system won't fall into fascism and fail is if the consumers start to punch back. Where Marx envisioned the Dictatorship of the Proletariat as they usurped power from the Bourgeoisie, a modern alternative is just teaching people to understand the system we live in, so that we can just start making changes in the way we live and to whom we give our money.
See that? Capitalism and Socialism can get along nicely, so long as the consumers are informed.
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CLASS CONSCIOUSNESS AND THE ALIENATION OF LABOR CAUSING LONELINESS IN SOCIETY
What I described within the previous section is what Marx called "Alienation of Labor". Each step in the process of making your beer is isolated from the others, so no one feels ownership over the end product or a true connection to the consumer, or job creator. Even the bartender selling it is alienated from the profit of their labor in serving the beer, so they only focus on the service aspect of giving you the beer, because that is where they earn their tip. They can't really fix anything about a shitty beer other than to offer you a different brand. The capitalist owner is usually not there. Their only interaction is setting the rules for everyone in the bar to follow, and pay themselves more than everyone who has to follow those rules. This is part of the conflict between the classes. I'm not saying it's right or wrong, I'm just pointing it out. The bar owner themself has to spend money on propaganda to attract customers that could be spent in other places, so has to find ways to cut costs. Unfortunately, they buy cheaper beer...and this is why you end up with IPAs. No one is connected to the products, so they only look at prices and find the cheapest, passable product. This is the race to the bottom of Capitalism.
Compare this to when brewpubs were a new thing. The brewer would come out and talk to you about the beer, you would give feedback that could effect future batches and it connected everyone to each other through commerce. It makes business "social" and I think nearly everyone enjoys that, but it is losing out in competition with chain breweries that enforce isolation and make cookie cutter propaganda and cookie cutter business models so they can turn owners into managers and suck all the profit back their corporate headquarters and offshore accounts. They kill the experience and make everything transactional. And all the kitsch they hang around their cookie cutter chain bar is just to hide the fact that no one in that place cares about anything other than not getting fired. Everyone is effectually alienated from everyone else. It's worth a read to check out this page on Marx's Theory of Alienation.
This alienation is the root of a lot of misery in society. Humans are communal animals forced to live in a society of individuality and alienation. As they mope around, they seek an escape. And that is why advertising is so nefarious. It seeks to manipulate you in that state. Imagine driving home from your alienating job to you empty home, but looking up and see a billboard with bunch of actors laughing and drinking beer. They take pictures that make these actors look like friends. It's just for show. They aren't selling beer to those laughing people in the picture. They're tempting lonely people to drown their sorrows. Capitalist Propaganda is used so your brain doesn't understand what it wants. It wants friends, then sees the words Bud Light. So when the bartenders asks...Make it a Bud Light. Look at how much money they spend to manipulate and capitalize on people's suffering.
Propaganda in Communist countries is controlled by the government, so it's clear who the enemy of your freedom is. Capitalist Propaganda hides behind the layers of complexity of the same economy you rely on to survive, so you never know what's propaganda or where it's coming from. Marketers find every way imaginable to get their disinformation in front of your eyes, even enlisting your friends on Facebook in annoying MLM schemes. Propaganda invaded everything that can be legally monetized. It's in the media, and not just commercials anymore. There's product placement, stories injected into the news, and even movies and social media created an entire industry of "lifestyle propaganda", telling you how to live your life and indulge in overconsumption. It's REALLY hard to get away from Capitalist Propaganda. There is so much money and research behind it and so much depth, even this long post is only barely scratching the surface. I just want to open your eyes to it.
I can't make you see all this. No one can. I can only describe it as best as I can. What you will experience when you understand this is what I call "Economic Enlightenment", similar to what Marx called "Class Consciousness". Once it happened to me, the world looked amazing, and the shitty propagandists selling us false hope all look like clowns in a very odd circus of vanity, despair and mediocrity.
Once I understood this, I saw clearly how we are increasingly trapped in a form of Corporate Slavery, led by seriously ridiculous oligarchs like Mark Zuckerberg, who thinks he's the reincarnation of Augustus Caesar or something. That's why he has that haircut! This is a guy who stole a company and hired "screen psychologists" from Las Vegas to get you hooked on Facebook the same as casinos do with slot machines. He wants to be the funnel for propaganda throughout the world. He wants to be the kingmaker, decide what people buy, who they like, what views they hold. He can only do this because so many companies spend so much money to put their propaganda on that platform. They can only have this much money because the free market is not actually free. It's bought and paid for on platforms like Facebook and Amazon. The money that was supposed to "trickle down" is instead being spent on Capitalist Propaganda on these platforms, to get the proletariate to trickle their money up through endless, nonsensical online purchasing and local businesses who send the town's money to people who can't do anything with it but buy up properties that increase your rent and cost of living.
When people get drunk on the power of propaganda, they forget the lessons of the past. Propagandists always fall prey to their own delusions over time. In reality, your life is better without Facebook. There isn't anything on there that is healthy. Even if you just want to talk to a few friends, you are going to fall for the propaganda there. You can't help it. And if your bar advertises on Facebook, just think, that money could've gone into purchasing higher quality beer then sold at the same price, instead of going to Mark Zuckerberg so he can drop $30 million to buy the houses around him so no one can spy on him while he spies on you. You really gotta watch out for a guy who combines spying and propaganda all into a single app and thinks he's going to bring 200 years of peace to America. History is littered with knuckleheads like that. It's best to get off Facebook and encourage everyone else to do the same. Zuck only wants to lead himself to the Promised Land, and he's using your ignorance to fuel his own delusions by deluding you into thinking you want what he has to offer.
Let's get back to beer.
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IPAs AND THE FREE MARKET VS THE RACE TO THE BOTTOM
I like beer. When I worked in Germany, it was easy to walk into a bar and, like Farva, just order a liter o' beer. Often, there would only be two choices, light color or dark. As a matter of fact, even at the most famous beer festival in the world, Oktoberfest, people mostly drink the same standard type of beer, and no one complains about the lack of choice. It's quite easy. You can order with one finger. No need to see a menu or ask what's in it. It's simply beer. This worked for centuries. Consumers are fine with it. Prost! Have you ever shared a story like this and people say, "Oh, that would never work in America. Americans want choice." Yeah. Because we are flooded with Capitalist Propaganda.
So if consumer choice isn't pushing for a selection, why would a free market call for it? Imagine there are two bars and one of those bars says "30 beers on tap" and the other doesn't. You're more likely to choose it, and the other bar will have to compete in some way, often by copying. This forms trends, and people mistake this for something customers wanted. Trends are always marketing. Don't believe me? What happened to fidget spinners? So now you have a bunch of beers that no one asked for, yet will now demand. Competition creates more Capitalist Propaganda to create demand for something you never even wanted, but makes you think you do. And that's the best propaganda. You think you are thinking for yourself. This is the fallacy of consumer choice.
If you want to understand just how important that last paragraph is, consider this, "consumer choice" is the same propaganda they used to get you to carry around a device that spies on you 24/7 and sends that data to people you don't know, and you can't stop it, can you? You chose that. You wanted it. Not only that, but you paid $1,000 for the device to opt into their spying program, for the privilege of being mind controlled by the propaganda their AI selects for you. Did you read the Terms of Service? As bad as you may have thought Communist Propaganda was, Capitalist Propaganda is far better, and far stealthier. You believe you have freedom of choice. But your only choice is usually take it, or leave it. Oh, you need it for work? Maybe find a different job. Or just succumb to mass surveillance, and next year, you can drop another grand on a device with a marginally better camera.
There is a way to free yourself. You just have to understand the nature of propaganda. It took me a while, but I eventually broke free. Under Socialism, there would be laws against the exploitation of consumers. Capitalist Propaganda tells you that this takes away your freedom. This is a lie. Regulations give you the freedom to not have to worry whether the beer you're drinking has poison in it.
Germany has a lot of regulations on beer. It has the Reinheitsgebot (purity order), a law passed in 1516 that states that beer can only consist of water, hops and barley. Note, this is a different use of the word "purity" from earlier, as beer is itself a mixture of things. Historically there have also been regulations where beer could only be sold regionally, so no matter what part of Germany you were in, you only got a certain brand of beer at the bar, but it didn't matter because they all had the same ingredients. They could make wheat beers or unfiltered, but they were generally variations of pilsners and lagers. One meaning of the word "Lager" in German is "storage", meaning the beer was brewed in a way that it could be stored, allowing them to brew in bigger batches and store it.
Lagers use a more complex brewing process, so only larger breweries would make them, but this worked because of protected territories. America has a similar system, because each state has its own regulations on alcohol, but this is changing as corporate lawyers fight to homogenize the rules favorable to them, but the consumer loses control. Big brands tend to be lagers as they have general appeal to a wide audience. Did you notice this is the second time I pointed out that corporations create homogeneity? Without regulations, corporations create Fascism. That is why I tell people that we already live in the NWO but corporations rule the world instead of governments. Why do you think so few conspiracy theorists make this connection? Propagandists are paid a lot of money to keep even our small community confused about the reality of what's happening. Now, check out conspiracy and you'll see what I mean. They are spreading propaganda for the NWO over there and don't even know it. I tried to point that out and they finally banned me. Oh well. They'll figure it out in their own time.
In America, in 1978 it became legal to brew beer at home. This is what led to the explosion of new beers in the US decades later. Americans don't have purity laws, so could test new recipes. But people didn't generally like IPAs before, so how did they become so popular that they control 30% of the market? Marketing, of course. Create the market and tell people what they want.
IPA stands for India Pale Ale. It was invented by the British as an easy way to make a beer that they could drink in India. People only drank it out of necessity, as the other beers couldn't make the trip. IPAs are very easy to make and very forgiving, because if you mess it up, it already tasted bad anyway. As people started trying to get into microbrews, they often didn't have the capital to make lagers at small scale, and also wanted a simpler process so they didn't have to hire or train expert brewers, IPAs are cheap and easy to make at smaller scale.
In order to make it drinkable, brewers experimented with many different flavorings. This created a cult following of craft IPAs, where people would drive hours to stand in line for hours to try the newest concoction. The trendy nature of the craft beer world kept people training their palate to adapt to the taste of an IPA, making people start to actually like them. The flavorings made people think they were different, so even if they didn't like it, marketing tactics kept people coming back to try the latest blend. Your palate can adapt A LOT. Swedish people love Surströmming, but watch this video of Americans trying it for the first time. They tried to get me to eat it several times, but I would rather sit in a sauna until Tuesday to avoid smelling it while watching them eat it. It really smells that bad.
IPAs enticed people with popular, aromatic ingredients like bananas and pineapple. This is what I call "flavor propaganda". It's not bad in and of itself, but it can be easily misused to cover issues with quality or hide the taste of preservatives. Since we don'e have laws like Germany, you're left to rely on the knowledge and honesty of the bartender to find out. They don't make this info readily available, which is another form of Disinformation.
So if you think you actually like IPAs, just remember, you are just like a Swede eating rotten fish. A lot of propaganda went in to making IPAs popular, but it's the cheapest, easiest product to make that can be sold at the highest price, so they become popular. This is what business students call a business plan. To overcome the bad taste, IPAs were marketed as "classy" to shame you if you choose the more expensive to produce and more appealing pilsners and lagers, which were given a bad name due to being associated with major brands like Bud Light. This makes it harder to market microbrew lagers, which can only fetch a certain price due to association. And this is what is referred to as the "race to the bottom" in Capitalism.
Instead of trying to innovate ways to produce the beers you want, they just figure out how to get you to pay more for an inferior product, just like they do with BBQ. They make you think you want it. From this you can understand why "food" is full of junk that you wouldn't feed your dog. Whatever legal poison helps cheapen the product is considered "smart business", another propaganda term designed to hide the reality of doing immoral and harmful things to other humans for profit. If you make money on it, it's good. As if there aren't better choices we could come up with if there truly were a free market with an informed consumer.
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STRENGTHEN THE FREE MARKET BY BEING AN INFORMED CONSUMER
We don't need a Communist Revolution to make positive changes, so take off your ski masks and put your Antifa flags down. I like microbrew culture and still enjoy IPAs, but understanding the marketplace is how I do my part as an informed consumer and job creator to help create the world that I want to live in. I encourage you to do the same. Vote with your dollars. Don't let the Zuck-type sociopathic, corporate people in a distant land decide what you consume by looking at ads on his platform. Visit local breweries and talk to the brewmaster. Don't reinforce alienation from labor. Connect with the people who make the things you buy. Support independent entrepreneurship. These are the paths to a brighter future where we share in the abundance of wealth.
Discover Economic Enlightenment for yourself and realize that We The People are ultimately in control. Wealth inequality is greater than it was in France before the French Revolution. Don't let this train take us into the depths where another Lenin will arise and spend the night shooting people.
How you choose to spend your money today is what decides what will become the society of tomorrow. And remember, you always have the choice to buy nothing at all. I never saw a billboard that said that.
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LET THEM DRINK BEER!
I hope this gave you a glimpse behind the curtain of Capitalist Propaganda. Propaganda isn't just political, it has invaded everything and it's at full blast right now. I hope you can piece together how Capitalist Propaganda is actually designed to make you subservient by controlling what you want so they can maximize their own profit and teach you to accept whatever they offer, the homogenization of choice. However, your life is your own and you should remain in control of all aspects of it, including your desires.
Richard Wolff is an economist who studied at three elite universities in America and discusses how he was not able to even learn about Socialist Economics in the ivory tower, even though Capitalist Propaganda calls universities leftist. He found no department in America that is even willing to teach it or study it. Capitalist Propaganda censors these ideas, especially at the university. People in power don't want the serfs to learn about themselves. Check him out on YouTube. You'll realize that unchecked Capitalism leads to Fascism and Slavery, which is why they want to get rid of the minimum wage, so that we can return to sharecropping which is already increasingly happening in America under different names, like "student debt", "mortgages" and "insurance". Don't you think it's odd that a person has to go into debt so they can generate profits for corporations who really ought to be paying for this education themselves? If you have to go into debt before they'll hire you, it's much easier to negotiate against you.
If you want to see other examples of propaganda, check out this random tweet from one of America's Top Capitalist Propagandists. These are very odd pictures, and the only thing I can see in them is that they must be promoting those outfits, likely the blue dress, maybe those men's outfits as well. One thing you know is that she didn't become a billionaire by letting any single opportunity to enrich herself at the expense of others pass her by. I didn't look it up, but I am certain they sell that blue dress, or whoever does paid her to post this.
That's the main reason celebrities use social media. It's marketing. Their whole schtick is to sell garments made in a sweatshop in a foreign country by people who can't even afford a beer to Americans who are facing bankruptcy and homelessness themselves.
Read the replies of the tweet. These people have influence that vastly outsizes their understanding of their impact on the world. There are guillotines in the comments. There usually are. I'm seeing them a lot lately.
This type of propaganda is everywhere. And it's destroying America. Just like propaganda led to the demise of Nazi Germany, we could be looking at the same thing, but worse. It could start off as famine.
If you're having trouble deciding between the beers you are being offered, it's probably because you don't want anything at all, in which case the proper choice is: nothing. Or, try tap water. Maybe you're just thirsty. Now ask yourself, when you envisioned yourself at a bar, did you ever think to order water instead? Did you entertain the idea that you didn't even want a beer. That's the power of suggestion.
What if the rest of the world just cut America off from the means of production outsourced to areas with cheap labor? We would have our own famine and likely war. And if we have a revolution here, with the masses in the country being so disinformed about everything and not having any sort of class consciousness at the moment and instead stuck in alienation, the leader that rises here will likely lead to something horrifying. And we censor ourselves from pointing out the simple fact, that the only way America will survive is to tax the deluded royalty like Kim and Mark back to reality, so they can't indulge their reckless, childish delusions by selling off the very fabric of our nation to the highest bidder.
That doesn't make me a Socialist, that just makes me honest.
Enjoy your beer!
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Thanks for reading and I hope I helped you understand how you can empower yourself. I'm excited about the one I wrote for Election Day tomorrow to keep our NOPOL spirits up while all the politics clouds the airwaves. Cheers!

I am 30 years old, make $135,000 a year, live outside NYC and work as a Senior Data Analyst.

Section One: Assets and Debt

Retirement Balance: $84,000 This is based on combined balances in my IRA accounts (Roth + Rollover). My current company, which I’ve been working at for 6 months, doesn't offer 401(k) matching until after the first year of work - so I’m waiting for that year mark to start contributing to one.
Equity: ~$550,000 This is the current market value estimate of my home, a small 2 BR condo just outside of Manhattan, from Zillow. I purchased my home in summer of 2015 at a closing price of $484K. I put down $284K for the down payment (from my savings and investments which I had slowly accumulated since I was 15. My dad helped me open my first brokerage account at the time and encouraged me to keep investing and diversifying my portfolio as I grew older; this proved invaluable when it came to having the funds for my down payment a decade later) and took on a 20 year mortgage for the remaining $200K. Just last summer (June of 2019), I paid off the remainder of the mortgage balance and am now debt-free. The timing of the payoff was mostly motivated by a city-wide property revaluation assessment last year which bumped up my property tax payment to almost 3X the previous amount.
Savings account balance: $139,000 I have this in cash in an online savings account with Ally. I normally would have invested some of this, but ever since March and with the ongoing uncertainty with the virus, the presidency, etc. I haven’t felt comfortable doing so. I am also considering buying a second condominium near where I am now that I could either rent out in the future, or move into myself and rent out my current place instead for rental income, so I want to keep funds liquid for the time being.
Checking account balance: $3,500 This amount is split across two banks - one with Ally and the other with Chase. I keep above the $1,500 minimum at Chase to avoid any fees to ensure I can withdraw cash at one of their ATMs if needed.
Credit card debt: $0 I place almost all of my purchases on one of two credit cards, but pay them off in full every month (and make sure to redeem the bonus points for cash back!) The total I’ll have charged across my two cards at any point in time usually ranges from $0 to $600 dollars.
Student loan debt (for what degree): $0 I have an undergraduate econ/business degree from an Ivy League that I’m so grateful my parents were able to help me achieve without having to worry about accumulating a huge student loan for. They started a 529 account for me a little later than ideal (when I was in middle school - I’ll go into more detail in the next paragraph) but saved aggressively leading up to when I graduated high school. They were able to cover the majority of my tuition + room and board this way, and I helped cover the rest through several scholarships and working on campus.
Mortgage: $0 Paid off last year! This was definitely one of my proudest recent accomplishments. I’ve always lived fairly frugally, due mostly to my childhood experiences and background. If there’s anything I could have done differently, it would have been to get a mortgage for a shorter term (versus the original 20 years) so that I could have gotten a lower rate and paid less in mortgage interest.

Section Two: Income

Income Progression: My first job was at McDonald’s when I was 15, and I started with the minimum wage rate of $5.25/hour. In high school, I switched to working retail at Kmart and then every summer of college, worked at various paid internships for the full summer in addition to working on campus at various jobs (from cashier to research assistant). My junior year summer internship was at a firm that I would eventually return to full time after I graduated. I've been working full time for 8 years now, and my starting salary was ~$60,000. I started off working in analytics for a financial service firm in NYC and have changed jobs every 2-3 years since then. I primarily stayed in finance up until last year, working my way through steady salary increases each year and with each job change. I had begun looking for a new job and industry right before the pandemic hit in March as I was getting bored and frustrated with my role at the time; I had actually interviewed for my current role right when interviews were all being changed to virtual and didn’t hear back until May as the company was dealing with the big shift to work from home and figuring out headcount for the future. Thankfully my role was kept and I officially started working at my current company in the media/tech space in mid-May. My current annual base salary is $110,000 with a 10% annual bonus ($121,000 all-in).
Main Job Monthly Take Home: $5,800 This is my final take home, which is paid out bi-weekly (my average paycheck amount is around $2,900). This is after deductions for health insurance (dental+vision), a healthcare HSA ($100 a month), and a pre-tax transit account ($100 a month). Retirement contributions are currently on pause until I hit my one year mark next May and qualify for matching contributions to a 401(k).
Side Gig Monthly Take Home: ~$890 I have a couple sources of income from Instagram, one of which is my dedicated food account (75K+ followers). For this account, I don’t have a steady stream of income but reap the benefits in various invitations to restaurants in NYC - I’m invited in for a meal (usually with a guest), and for posting photos and stories featuring the restaurants and dishes, have the cost of the meal covered. For sit down meals, however, my guest and I make sure to cover the tip for the service. I’m occasionally shipped food/drink items to share as well. If I do make any income, this is from infrequent brand or restaurant campaigns that I’m contacted for; depending on what’s required in deliverables, these can range anywhere from $300-$3,000. The pandemic definitely impacted this year, but for 2020, I’m on track to have earned ~$6,500 from these. I am also helping 2 friends of mine who started a small business in July with some photography and social media. I post on their social channels and do larger product shoots 1-2x a month, and get $350 a month for this work.
Any Other Monthly Income: $300 My property also has a gated parking spot included with the deed; so even though I don’t have a car, I’ve found a “tenant” for the spot since I bought my place five years ago. We sign an annual lease every October for $3,600 for the upcoming year, which comes to $300/month.

Section Three: Expenses

Property Tax: $767 (paid quarterly at ~$2,300, this amount changes quarter to quarter, so I’m using an average for the past year)
Homeowners Association (HOA) Fees: $434 (this covers water, garbage, and some building insurance)
Condominium Insurance: $54 (paid annually at $650, my HOA fees cover some initial property insurance, so this is specific to my unit).
Retirement Contribution: On pause for now as I wait to hit the year mark at my current job to get matching 401(k) contributions. I also want to keep some earnings liquid for a potential future real estate investment.
Debt payments: $0, aside from paying off my monthly CC balance
Electricity/Gas: ~$70 (depends on the season, spring and fall are in the low $40s while summer and winter can be in the high $90s)
WiFi: $40 (recently signed up for the introductory offer at Comcast)
Cellphone: $50 (I’m on the family plan still, but transfer this amount to my dad each month)
Credit Card Fee: $8.33 ($200 annual fees across the 2 cards I currently have. Next year I will cancel/downgrade from the Chase Sapphire Preferred as the benefits for Travel and Dining are pretty much moot.)
Subscriptions: Amazon Prime: $10 (annual subscription, I share with my family) Netflix: $0 (my parents cover this one) Hulu/Spotify: $11 Adobe Creative Cloud: $11 Apple Cloud: $1 OneDrive: $2 Causebox: $17 (quarterly subscription box that I pay the $200 annual cost for)
Donations: I don’t have a recurring donation organization or amount, but will donate where and when I see the need. So far this year, I’ve donated $500 to my local hospital, the NAACP, and City Harvest.
Savings Contribution: I will pretty much just transfer over money from my checking account to my savings account whenever it gets above the $1k or $1.5k threshold (I’ll keep more if it’s around the end of the month and monthly payments are coming up). I’m typically able to transfer over $2.5-3K each month, unless it happens to be one where quarterly property taxes are due.

Weekly Expenses:
Food + Drink: $78.70 (including tip)
Fun / Entertainment: $0
Home + Health: $72.33
Clothes + Beauty: $0
Transport: $0
Other: $189.24
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Day One (Monday)
8:45am: My alarm goes off and I hit snooze. One of the worst parts about the whole WFH situation has been how bad I’ve become with getting up on time, knowing that I can be at “work” in less than 15 steps. I scroll through social media a bit and catch up on some posts before getting out of bed.
9:15am: I’ve brushed my teeth, washed my face, and put on my skincare (toner, serums, and moisturizer) and am booting up my laptop. I changed jobs 6 months ago in the midst of the pandemic, leaving my previous role in financial services for a position in a large media/tech company, which has been a little crazy. It’s been tough doing everything remotely, and learning the new industry and programming/software has been especially difficult, but I feel like I’m getting my bearings. I start brewing some coffee.
9:30am: I hop on a Zoom for our weekly department huddle and listen as the different teams give updates on various initiatives as well as some background on company-wide kick offs and projects. Some of the projects I’m working on get brought up and it feels good to be doing what feels like actual work. After the call, I get to work on tackling work for some of the larger projects I have, which include scoping out source/logic details on a production report that we want to integrate in a new platform and QAing a table that I’m working on with data science.
12pm: I take a break to refill my coffee mug and make IG posts for my friends’ small business account and my own account (a food IG with 75K+ followers). I took on the first gig a few months ago when my friends, a couple in Brooklyn, launched their hand-crafted drinks business. I started the second, my personal account, over 3 years ago with a focus on restaurants in NYC. It stalled quite a bit over the last few months with the pandemic, but I’ve been dining out infrequently these days, and have limited myself to dining with only one friend at a time (out of a total of 3 friends since June, all of whom I know have tested negative and have been taking precautions since March).
3pm: I’ve wrapped up a touch base with a manager and a semi-stressful meeting where I had to present to some senior executives a dashboard we've been working on over the last few months. They have a few (mostly minor) tweaks that I note in a JIRA ticket before I grab my mask and take a quick break to stop by a local ice cream shop that’s invited me in to try their latest dessert special. There’s thankfully no one else there aside from one of the co-owners who recognizes me and gets my treats ready. I photograph them, thank her, and leave a $3 tip. $3
3:30pm: Back home, I get back to some Slack messages and try to prepare for another stressful call at 4:30pm that I have to lead. I finish eating the ice cream and call it lunch - but hey, that’s #adulting for you.
6pm: Wrap up some notes from the call and text my dad the address that I’m heading out to. I saw a 1BR condo listing pop up on Zillow over the weekend that looked promising, so I’m getting an in-person tour of it this evening. I get my mask on again and make the 5 minute walk to the building where the realtor is outside to meet me. We go inside to look at the condo for sale - the space definitely looks smaller in person than in the photos, and I note that a number of things need to be replaced or upgraded. I thank the realtor after the tour and give a call to my dad to let him know I’m okay and to give him my initial impressions of the space.
7pm: Back home! I wash my hands and change my clothes and get started on dinner; I’ve been craving soup these days so make a quick hot and sour soup on the stove with mushrooms, bamboo shoots, tofu, and some corn I have in the fridge. While I eat, I edit the photos from my DSLR from this afternoon, and check my IG account email to reply to about 7 emails that came in today about campaigns and invitations to restaurants; one of these includes signing a contract with a new app that’s offering a generous sign on payment and potential future income. I catch up on IG posts and comments and text a few friends.
11pm: I spend the rest of the evening catching up on some news, watching the latest episode of the Korean drama Start Up, and finally take a shower. While my hair is still drying in a hair tower, I do a quick Chloe Ting workout; I started doing some of her workouts a few months ago and while I’m not doing them super seriously, I’ve definitely noticed a difference in my abs and feel stronger overall. My Google Home plays some news snippets for me afterwards, and I roll my eyes at the continued attempts of our current president to try and derail the election results. On the plus side - the initial vaccine results from 2 firms have been super promising!
1am: I remember to take my daily multivitamins and then read a bit on my Kindle (I just finished Sex and Vanity, and start on Me Before You - another thing I picked up during quarantine, and I’ve already read over 30 books since March!). I then proceed to spend too much time on Instagram and reddit before turning out the lights.
Day One Total: $3
Day Two (Tuesday)
8:45am: Alarm goes off on the dot and I, the perpetual sleep procrastinator, snooze one too many times. I barely manage to make it out of bed in time to brush my teeth, wash my face, and chug some water before a 9:15am call. It’s a quick check in on projects within my business area so I summarize the work that’s been done and am grateful I don’t have to have my webcam on for this.
12pm: Unfortunately I need my webcam on for the next two meetings, so try to make myself look semi-presentable by combing through my hair and putting on a sweater, instead of my default hoodie. I get a little more clarification on some metrics and data sources in this upcoming platform integration and discussing my upcoming sprint priorities with my manager. At noon, I make a new post on my food IG and go through my feed. I pour my second mug of coffee and drink more water in preparation for the next batch of afternoon meetings.
3pm: Talk through more Zoom calls to the point that my throat is starting to hurt. I’m especially frustrated after the team huddle that just ended where one of the managers tells me my approach to building out the proposed data architecture is too limited in scope, and I should be more imaginative and proactive. The entire work from home situation has made it difficult to understand how to work with and collaborate with different people, so I try not to get too frustrated. I spend the rest of the afternoon making some minor adjustments to existing production reports and updating JIRA tickets.
5pm: I email over my dad a few of the more promising Zillow listings that landed in my inbox this morning. He jokingly complains that there’s too much to read and the words are too small before I realize that he’s been doing a lot of work on his laptop lately as he’s been WFH more. I take a look at a few computer monitors and opt for a larger (24”) version of what I currently have as it’s been working well for me for the last 6 months. I make sure it includes a HDMI cable and have it shipped my dad. $179.24
5:50pm: I grab my mask, bag, and camera and text my friend to let her know I’m en route to dinner; she’s one of the few friends I’ve seen in person since March and is also a food blogger with a separate full time job. She’s been quarantining in Long Island since the start of everything, and texts me that she’s driving in from her home, I head out to the PATH station, swipe in using my prepaid Smartlink card, and hop onto the next train.
6:35pm: I’m a few minutes late but make sure my friend knows I’m walking over, and meet her outside the restaurant. We get checked in, fill out our contact information on our phones, and get our temperatures taken; thankfully there’s only 2 other groups seated and the windows are open. Tonight’s dinner was an invitation that I already confirmed with the PR team, so the staff are expecting us and understand we’ll both be taking photos. We order a few apps and two mains, and spend the rest of the evening doing some quick photos and catching up on our lives, her plans to move into Manhattan or JC, and complaining about the ongoing election drama.
8:30pm: Dinner is done, and I realize I forgot to stop at an ATM and only have a dollar bill on me so ask if I can Venmo my friend my part of the gratuity. Thankfully she has $20 on her so I quickly Venmo her $10, making sure to use the adorable fries sticker to represent the copious amount that we ate tonight. $10
8:45pm: My friend and I walk out with our masks on, and I bid her goodbye and a happy Thanksgiving before stopping at the ATM to take out some cash, making sure to sanitize my hands after, and then head to my train. As I wait, I make some quick edits to the photos I took on my iPhone and add them with a few captions and tags to my IG stories; I manage to get through them all by the time the next train pulls up and leaves.
9:20pm: It’s always so nice to get back home! I wash my hands, change my clothes, and get started with transferring over the photos from my DSLR to my computer. I spend the next 20 or so minutes editing and saving the final versions in Adobe Lightroom and make sure to chug a glass of water to help balance out all the sodium I had. I check my messages and see that a restaurant in NJ confirmed a lunch delivery for tomorrow and see another contract in my inbox; I read the deliverables and ask the account manager if she can take out the clause requiring a Tiktok post because I don’t have an account.
11:30pm: I shower and put on my evening skincare, take my multivitamins, and do a quick ab workout with Chloe Ting (it still hurts lol). I take a look at my work calendar tomorrow and see that my first meeting starts at 9am, so I update my alarm to 15 minutes earlier. I take my vitamins and spend the rest of the evening catching up on some news, reddit, and IG.
1:30am: I blame Youtube vlogs for this one. Finally turn out the lights.
Day Two Total: $189.24
Day Three (Wednesday)
8:30am: Alarm goes off and I manage to get myself out of bed in a semi-reasonable fashion. Do my typical routine (brushing teeth, washing face, getting water and coffee ready) and log into my work laptop so I’m on the Zoom right at 9am. This is a belated overview session for one of the larger projects that I started working on quite late in the process, so it’s a useful business and data update that gives me a better understanding of the end goals.
12pm: Sit through one other department meeting where I don’t fully pay attention because I look into some minor report and code checks (oops). Once those wrap up, I’m able to take a break to do a post and stories for my friends’ business account and then make a post on my food account. I notice an email come in from a PR company about a new location opening for one of my favorite restaurants, so I check with one of my friends if he’s able to make the Tuesday after Thanksgiving and reply back to the email requesting it.
1:30pm: While I listen in on a company-wide speaker event on the topic of gender sensitivity and awareness, I also click through a recently assigned digital training course on sexual harassment and discrimination. I understand that the latter is a legally mandated item, but find it a bit sad (especially in the current day and age) that these are things that have to be spelled out for people. After I finish, I get a call for my lunch delivery; I grab my mask, keys, and wallet and meet the deliveryperson downstairs. I give him a $6 tip and take some photos of the items, which include chicken wings and a chicken sandwich. After I’m done with photos, I scarf down the food so I can make my next call which requires me to talk and have my webcam on. $6
4:30pm: I have a 1 on 1 with my manager and then a call with a business partner to scope out requirements for a new report. So glad to be done with calls! I get started putting together a project plan/roadmap for one of my projects and Slack one of the recently hired data engineers, who I found out grew up near me in suburban Philadelphia!
6pm: Get the shipping notification email that my dad’s monitor has shipped! I call it a day and close my work laptop and get started on my weekly apartment clean. I call my dad while I do so and let him know that his monitor should arrive on Friday; he thanks me and we catch up on work, COVID, and my potential future real estate investment. While I talk, I notice an alert from Mint that a large charge from Amazon hit my credit card; I’m a little worried until I log into my account and see that the annual prime membership has been renewed. Also tell my dad this as he heard me flip out thinking that someone had been making fraudulent charges on my card, as he and my mom are part of my “Prime household”. ($127, noted in my monthly expenses)
7pm: I’m done vacuuming and taking out the trash and am officially hungry. I make a quick tomato and egg soup with orzo and eat an apple while I wait for the orzo to cook. I wrap up some IG emails while I eat, including signing the updated contract with the Tiktok clause removed and politely declining some invitations to places that I’m not able to physically go to.
10pm: Wash the dishes, take a shower, brush my teeth and put on a clay face mask; while it dries, I do a quick 15 min workout on the mat and then wash off the clay mask before doing my skincare. I make sure to drink some more water and take my vitamins, and spend the rest of the evening in bed on my phone and working my way through Me Before You - it’s a slow start, but I’m starting to warm up to the protagonist.
1am: Lights out!
Day Three Total: $6
Day Four (Thursday)
8:30am: Forgot to change my weekday alarm back; oh well, I’ll survive. Crawl out of bed, and get ready for the day (you know the drill), and make sure I have plenty of coffee on hand. My period also just started, which is never a good sign.
12pm: The morning has just felt like an onslaught of meetings; followed by some impromptu Zoom calls. I’m starting to feel frazzled as various timelines and deliverables seem to have been shifted up and try to work with one of the other data engineers to specify possible business user requirements. This unintentionally gets shared with one of the project managers who sends an email en masse to the business users asking for sign off on this initial list. I don’t think it’s a big deal, but...
12:30pm: Make the post and stories on the small business account and my own account, finish the remainder of today’s coffee while I go through emails and minor JIRA tasks. I hop onto a share screen with one of my coworkers to transition over a project I’d been working on; I had built out a new dashboard and now that it’s “QA” state has been approved, he will now take over the more formal production process and maintenance.
3:30pm: During our second team stand up, I give my manager project updates and he immediately tells me I shouldn’t have let my list be shared with business users and other involved teams. I don’t fully get why; but after our team call he asks me to hop onto an impromptu Zoom with him where he tries to explain some of the complexities of company and team politics and how I should be very careful to give my stamp of approval, however formal or informal, unless I fully stand behind it. The conversation is a bit long, but I get a better sense of what's going on between teams and managers, and try not to cry as my manager tries to tell me it's not anything I did, but I need to be careful of my actions.
6pm: I manage to collect myself in time to meet a friend for the first time in months at an outdoor dine a few blocks away. He (and his girlfriend) was just recently re-tested as negative, which is always reassuring. While I get my belongings and my mask, my coworker Slacks me asking if I’m okay, apologizing for not messing earlier as she was on an afternoon call. She reassures me the same thing has happened to everyone else on the team, that a lot of these nuances I’m not aware of because I’ve never been in the office, and suggests putting on a one hour venting session with the other engineers in the team next week. I happily do so, and tell her I’ll catch up with her next week as I have off tomorrow.
6:30pm: My friend and I are seated near one of the heat lamps, and it’s so good to catch up with him after so long! He gives me some life updates, including the fact that he and his girlfriend are moving into a house they are waiting to close on, and the fact that he just put down a deposit for an engagement ring!! I’m so excited and barrage him with questions on timing, his plans, etc. and almost forget that we need to order food.
8pm: We have a delicious meal that includes burgers and a lobster roll (all of which I photograph) and he gets a few cocktails (I don’t drink). I leave a $10 tip, and my friend puts down $15 for his share, factoring in the alcohol. We mask up before heading out, and I tell him I want updates on everything for the next month as he goes through all those major life events! $10
8:30pm: After my short trip home, I wash my hands, change, and get started on editing photos from tonight. I definitely feel much better after the work “event” and take a longer shower tonight to decompress.
11pm: Decide to skip the workout tonight because I feel like it, and sit in bed doing some more administrative/scheduling tasks on my iPad in bed. I see a few updates from some of the team in India (yay international time zones - not) and debate if I should handle these tonight. Since I’m out tomorrow, I know it’ll be better if I do, so hop back onto the work laptop to wrap up some last minute code edits and JIRA updates. Once I’m done, I make sure my OOO notice and status in Slack are updated and eat a yogurt cup with some grapes because, yes, I’m hungry-ish again.
1am: Hair is dry, vitamins are taken, and it’s time for bed... or not? I’m already past the halfway point of Me Before You and cannot stop reading - it’s at the point where I’m now seriously invested in the relationship between the female and male protagonist and have to know how it ends (even though I already have my guesses). I speed through the rest of the book and shed a couple tears when I finish, which is past 3am. Thankfully I’m not working the next day! I make sure to set my alarm for later and finally go to bed.
Day Four Total: $10
Day Five (Friday)
11am: My alarm goes off and I actually feel semi-decent upon waking up - I don’t think I will ever not be a night owl! I get dressed and get ready to head out to try and get a COVID test; I last took one in June so want to have a more up-to-date status, especially as I’m potentially going home the next week for Thanksgiving. I haven’t seen my parents for over a year at this point and my dad has offered to drive down from Boston to pick me and my sister (in college, who is tested every week) up, but I’m still not feeling great about it given the fact that my parents are in their 60s. At the very least, I want to get a test to have more information before making any final decisions. I drink some water so I’m at least hydrated.
11:30am: I grab my Kindle, mask, and sanitizer and head out to the nearby mobile testing center that was set up. The line is about 15 people long - not terrible, especially as everyone is spacing out 6+ feet between each other - so I head to the end and spend the 2 hours or so in between my phone (making my daily IG post) and my Kindle (next up: Olive, Again) While I wait, I get an email about one of the campaigns I’ve been ironing out, and confirm I’m planning on visiting this weekend to get photos so I can send the content draft over for approval afterwards.
1:30pm: The process is pretty seamless; I fill out my information through my phone, upload a photo of my insurance card, and get my temperature and blood pressure taken before the nasal swab. It’s not that bad, I guess, but having anything put uncomfortably deep into your nasal passages is not fun. The doctor tells me I should get my results by the following Tuesday through the online patient portal; I thank him and head back out with my mask on.
2pm: Home and officially hungry, so after washing my hands and changing, I bowl a pot of water and put in a block of Shin Ramyun. I make it a little less like what I ate back in college by adding in some frozen corn, spinach, and an egg. I also eat an apple and catch up on some emails and go through IG before taking a fat nap.
6pm: I’m woken up by a text from my dad; it’s a picture of his new computer set up at home, and I’m glad to see everything’s working and should hopefully help his eyes. I take a second look at the photo and see that he’s using a tiny USB wire mouse - which he probably got as a work freebie. I sigh and find a wireless mouse on Amazon to have delivered to him the next day; I send him a text to watch out for that delivery as well tomorrow. $10
7pm: Time to head to the grocery store! I have a few options within walking distance of me, but like going to the Asian grocery store just given how unique and sometimes hard-to-find their selection is. I’m doing a virtual dinner swap with a friend tomorrow so I need to get ingredients for that, as well as my weekly grocery shop. I make sure I have my mask and reusable bag, and stock up on tofu, zucchini, mushrooms, bok choy, more apples (Fuji, but Honeycrisp is also a fav, ground pork, and some snacks, noodles, and yogurt. I struggle a bit to carry it home. #smallpeopleproblems $33.31
8pm: Once home, I unpack everything and get started on a (very butchered) version of soondubu with Napa cabbage, zucchini, and mushrooms with a spicy soup base (dwenjaeng paste, gochujang, soy sauce, gochugaru). I cook some rice on the side. While I eat, I load up Netflix and decide to start on The Queen’s Gambit.
11pm: Shower, skincare, and vitamins - and I end the evening with another quick mat workout. After I blow dry by hair, I climb into bed and spend far too much time on the phone as my brain wanders and gets in knots about Thanksgiving next week; my parents and I agreed not to make any decisions until I got my results back, but even if it’s negative, I know there’s still a risk if I were to let my dad pick me up and take me home. I know he and my mom really want to see me though, which makes me feel even more conflicted. I tell myself to stop thinking about it until next week and double check my schedule for tomorrow before opening up my Kindle to read.
2am: Finally decide to sleep after getting distracted by Youtube, again. Oops.
Day Five Total: $43.31
Day Six (Saturday)
10:40am: My weekly Saturday alarm goes off; my friends behind the small business and I have our recurring call every Saturday morning and while I would like to sleep in, I force myself to get up, brush my teeth, and do a quick face wash.
11am: I drink some water as we catch up on today’s agendas and tasks; we’re finalizing a seasonal holiday drink to be rolled out after Thanksgiving, so we go over the ingredients and timing, and figure out when I’ll be able to visit them in Brooklyn next month to get the photos for future posts and website updates. They also tell me they’d like to grab some photos of their new house (that they’ll be closing on soon) while I’m there, and I’m happy to do so. My friend tries to tell me that they’ll pay me extra for this, but I laugh and tell her she can just feed me.
12pm: Grab my mask, keys, and camera - Time to head out today! I have two stops near me to get photos for upcoming posts; one is for a bakery chain releasing a seasonal cake flavor and the other is for a newly opened location of a pizza franchise. My pick up order for the bakery was made in advance, so I stop inside, give them my name for the order, and after a little confusion that leads to them calling a manager, I have my cake ready to go. I take it outside to photograph; this campaign is offering a small payment but thankfully doesn’t need to review the content before I post.
12:30pm: I load up the app for the pizza place on my phone and use the pre-loaded credits to place my order in advance so it’ll be ready for pick up once I arrive. It’s a 15 minute walk or so over, but the pies are ready for me when I get there. The staff is nice enough to put them in a bag for me (they’re personal pies, so thankfully small enough) and I walk over to the waterfront to take some photos out there. I add some photos to my stories and walk home with my goodies; I’ll need to write up and submit the content for approval before posting, but this campaign is also offering a small payment.
1:30pm: Finally home! I wash up, transfer my photos to my laptop, and get started editing. In between, I make a post to my food account and the small business account, catch up on comments and friends’ posts, and try not to make a mess while eating some pizza and a slice of cake.
3:00pm: After putting the leftovers in the fridge, I’m ready for a nap. I set an alarm for 5pm just in case I oversleep since I need to make dinner late for my dinner swap!
5:00pm: Alarm goes off, and I struggle to get out of bed. I know I want as much time as possible to cook though, especially as bad things happen when I rush. I prep the food in advance by washing the bok choy, slicing the mushrooms, and mincing garlic and ginger. I do a bok choy and mushroom stir fry, and make mapo tofu and rice. I barely finish in time to package half of the meal into to-go containers for my friend, and text him; he tells me not to rush and that it’s cold enough so that the dessert won’t melt (lol).
6:40pm: I meet my friend outside halfway between our apartments outside of City Hall; of course we’re both masked. We do our meal swap; I give him the savory items I made while he hands over 2 small containers - and we both head to our separate homes. When I get back, I find out one has tiramisu and the other has a matcha oreo ice cream! I log onto Zoom for our virtual dinner hangout. Even though my friend is so close, he sees his parents regularly as well, so has been doing his best to be extra cautious. We’ve come up with this set up where we’ll each swap items for dinner (usually I’ll cook the savory and he’ll order dessert) and exchange them before enjoying dinner over Zoom later.
8:30pm: Call is over, so now it’s time to clean the kitchen - and it’s definitely a mess, especially as I was a bit frazzled. I wash the many utensils and pans I went through and do my best to dry them; washing up is definitely the least fun part of cooking.
11pm: Spend the rest of the night killing time between my phone, Netflix, and emails. I ask one of my friends (whom I saw earlier in the week) about some potential dates and places over the next few weeks, and send over calendar blocks while I wait to get reservations confirmed.
1am: By this point, I’ve showered, taken my vitamins, and am ready for bed. Read a little, watch some more videos, and eventually fall asleep sometime later.
Day Six Total: $0
Day Seven (Sunday)
12:30pm: It’s the one day this week that I don’t have an alarm, so I let myself sleep in for as long as I want to - which means that yes, I will sleep through the morning and into the afternoon. I dawdle in bed, posting on my food account and catching up on my feed, and just scrolling through various news articles and reddit threads.
1:30pm: After finally washing up and drinking some coffee, I grab my mask and bag to round out a few more groceries for the week; even though the Asian grocery store is great, they don’t have some staples so I’m heading to one of the more traditional stores near me today. I pick up some pasta, tomato sauce, oatmeal, peanut butter, and some more produce. $16.39
2:30pm: Once I’m back home and put everything away, I make a late lunch of oatmeal and apples with some Annie’s Mac & Cheese. While I eat, I start putting together the post and story captions, tags, and links for the pizza campaign, and submit them to the account managers for approval.
5:00pm: After some more dawdling on my phone and getting through more of The Queen’s Gambit (so good!), I hop onto a weekly Zoom with two of my good friends. We’ve known each other for over 8 years and while I do see one of them semi-regularly, the other has some health complications. We’ve kept this weekly Zoom call since mid-March and it helped me get through the rougher months.
7pm: After the call is over, I check my Amazon cart and take a look at anything that’s accumulated over the prior week. For non-essentials, I’ll add them to my cart and take a few days to think through if it’s something I really want/need and I’m usually able to pare down that list when I get back to it later. I decide to keep a saucepan and bath towels and order them for next week. $72.33
8pm: For dinner, I default to my tomato & egg soup with rice, and add in some zucchini for some more vegetables. I eat an apple and finish off the ice cream from yesterday as well.
11pm: Shower, do my skincare, and plop myself into bed. I continue binge-watching The Queen’s Gambit until the end - such a satisfying ending!
1am: Make sure my alarm is set for work before turning out the light.
Day Seven Total: $88.72

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